Ratings based on 21 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2019
The single bed in the second room seems broken because it makes a very loud sound everytime there is a small movements from the user.
Comment from Hotel Management
9 Aug 2019 by Fahmi Sulaiman, Hotel Management
Thank you for your review. We appreciate your honest feedback.
by A verified traveler from sekangor, my
Posted 11 Apr 2019
beautiful beach view
by A verified traveler
Posted 14 Jan 2019
okay... air panas rosak
by A verified traveler
Beautiful sunrise view from room.
Posted 20 Jun 2018 on HotelsBest for the location near beach. Sunrise from sea from your window is beautiful. 5 min drive to town for food and supermarket.
by A verified traveler
Posted 9 Jan 2018 on Hotels
We booked for a house facing the sea under Semarak Beach Inn but unfortunately they gave us a house that is under Promenade (apparently under same management) which is not facing the sea at all (totally no view). We argued on this as we paid the price for seaview and they insist that the amount we paid for is for the back house with view. We produced booking evidence but they insist that we need to pay extra RM20 for the beach front house. They also keep telling us that its Expedia's fault and asked us to lodge a report to Expedia. The question was 'Why should we?'. we did the booking under Hotels.com and have nothing to do with Expedia sending them wrong email. That will be their problem with Expedia not us as customer. When we advised them that they are the one who should be complaining to Expedia, they bickered to us that it is us who should do the complaints yada yada yada. The manager who handles this matter on site was very rude. He doesn't listen to customers. Everytime we wanted to explain, he interrupted us and continue his bickering. Spoke with the Boss (owner) to explain and seek for solution, sadly, the Boss is also bad in customer service. Before I could explained, he shuts me off. Just to summarize, Service is really bad and we felt cheated. My advice is, stay away! House 2/10. Service 1/10.
Did i mentioned, the sofa was broken (they fixed by putting a concrete brick to elevate the sofa). Broken toilet/wash basin. dirty fridge.
by Raja Haliza
Posted 31 Dec 2017 on Hotels
Nice place, clean & comfortable. Cross road to the beach & nearby varieties of food stalls
by Muhammad Hafiz
Posted 3 Dec 2017 on Hotels
by Nur Aribah
Posted 4 Sep 2017 on Hotels
peacefully beach which is near to homestay
by A verified traveler
Posted 10 Apr 2017 on Hotels
by Azlina
Posted 17 Mar 2017 on Hotels
