Ratings based on 983 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 May 2024
Lovely room and pool great location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024
5 out of 5
by A verified traveler

Posted 5 May 2024
Great experience and a lovely breakfast spread. Professional staff. Got a massage at the inhouse spa and it was wonderful. Across the street from the inlet to the port, lots of walkable restaurants.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
No special upgrade VIP
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Good position, good character of building & facilities.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
3 out of 5
by A verified traveler

Posted 20 Apr 2024
This was a quiet hotel. I booked a double room. The bed was comfortable and the bathroom fixed with a good shower, plenty of towels, and lots of room. The stage at reception and the bar were extremely professional and very helpful. The restaurant staff were friendly but not knowledgeable. The food in the restaurant: breakfast was excellent with a range of really good choices, cooked breakfast, cold meats, cheeses, cereals, pancakes, fresh fruit, Croissant and fresh honey and jams:dinner (evening meal) everything is sadly over cooked and dry. From chicken to pork chips and fish all over cooked. The chips potatoes always cold. Good selection of desserts. If this hotel could improve the dinner and restaurant service it would be a great stay instead of mediocre.
1 out of 5
by A verified traveler from Atlanta

Posted 14 Apr 2024
Comment from Hotel Management
6 May 2024 by Vivi, Hotel Management
Dear Sir, we are sorry to hear you were unhappy with hotel Lapad. I checked with our front office manager and we can only see that you had PREMIUM VIP status and we upgraded your room from single to double sea view. Since we didn t have any complain in the hotel would you be so nice to tell us what we can improve? Thank you very much, Vivian, sales director
5 out of 5
by A verified traveler

Posted 11 Apr 2024
The hotel was lovely. I stayed in April 24 not everywhere was open locally for the season. But i did find some lovely places for eating and drinking. The hotel was a 10 min walk to the bus stop which was then a 10 min crowded bus ride to old town. Not a 10 min walk i had been advised. I was on a city break so didnt use the pool area at the hotel but it looked lovely
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024 on Hotels