Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Beautiful hotel and grounds, excellent facilities, great staff, nice and quiet
Comment from Hotel Management
20 May 2024 by Hotel Management, Hotel Management
Dear Mr. Richard, thank you for your kind words about our beautiful hotel, excellent facilities, great staff, and peaceful surroundings. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Kind regards, Matko Marić, General Manager
by A verified traveler
Posted 9 May 2024
Consierge service was especially helpful with a medical need and 5 star service and resort amenities were spectacular during our 3 night stay for my wife and I.
Comment from Hotel Management
12 May 2024 by Hotel Management, Hotel Management
Dear Mr. Mike, thank you for highlighting our exceptional concierge service and 5-star amenities. We are delighted to hear that you and your wife enjoyed your 3-night stay with us. Looking forward to welcoming you back soon! Best regards, Matko Marić, General Manager
by A verified traveler from Novato
Posted 9 May 2024
Water and tea was extra for the buffet dinner, not happy with that
Comment from Hotel Management
12 May 2024 by Hotel Management, Hotel Management
Dear Ms. Marina, thank you for your feedback. We regret to hear about your disappointment with the additional charges for water and tea. We will review this aspect to ensure a better experience for our guests. We hope to welcome you back soon. Best regards, Matko Marić, General Manager
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
12 May 2024 by Hotel Management, Hotel Management
Dear Mr. Xiao,Thank you for taking time to write review and for staying at Dubrovnik President Valamar Collection Hotel.We do our utmost to create flawless and memorable experiences for all our guests and are truly sorry to hear that you found some service inconsistencies during your stay. All your concerns will be addressed with the relevant department heads to ensure we improve our services. We really look forward to having the pleasure of welcoming you back in the near future.Kind regards, Matko Marić, General Manager
by A verified traveler
Posted 6 May 2024
Fantastic hotel good room amazing sea view
Good swimming pools @ spa
Excellent beach
Food good
Good location walk promenade to sunset beach
& next to bus stop to travel to old town
Comment from Hotel Management
7 May 2024 by Hotel Management, Hotel Management
Dear Mr. Shaun, thank you for your positive review! We are delighted to hear that you enjoyed our fantastic hotel, amazing sea view, good swimming pools, excellent beach, and convenient location. We look forward to welcoming you back soon. Best regards, Matko Marić, General Manager
by A verified traveler
Posted 1 May 2024
Beautiful hotel with magnificent views from every room.
Breakfast buffet is outstanding
Comment from Hotel Management
3 May 2024 by Hotel Management, Hotel Management
Dear Ms. Diana,Thank you for choosing Dubrovnik President Valamar Collection Hotel during your stay in Dubrovnik, and for your feedback. We are happy to hear you loved our hotel location with the view and all of the facilities.Looking forward to welcoming you again in the near future.Warm regards, Matko Marić, General Manager
by A verified traveler
Posted 29 Apr 2024
highly recommend nice to be close to old town but not right in the crowds . Bus stop right outside take you directly to old town. we were there in off season so could not enjoy the beach but it looked really nice . V level was definitely worth it . The breakfast buffet was wonderful . The dinner buffet had a lot of options but food was lacking in flavor , thought dinner buffet was a little expensive E40 and it did not even cover still water . overall i would recommend this property to anyone
Comment from Hotel Management
2 May 2024 by Hotel Management, Hotel Management
Dear Ms. Jennifer, thank you for recommending our hotel and sharing your experience. We are delighted to hear that you enjoyed our convenient location near the old town and the beautiful beach. Your feedback on the dinner buffet is duly noted, and we will address it with our culinary team. We appreciate your kind words about the breakfast buffet and the value of the V level. We strive to offer a memorable experience to all our guests. We hope to welcome you back in the future. Warm regards, Matko Marić, General Manager
by A verified traveler
Posted 29 Apr 2024
Free upgrade to a suite
Comment from Hotel Management
30 Apr 2024 by Hotel Management, Hotel Management
Dear Mr. Andrew, we are delighted you enjoyed the free upgrade to a suite. We hope it enhanced your stay with us. Looking forward to welcoming you back soon! Best regards, Matko Marić, General Manager
by A verified traveler
Posted 22 Apr 2024
Staff was great, location with a nice beach , beautiful hotel
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Dear Mr. Cenk, we are delighted to hear that you enjoyed your stay with us. Our staff takes pride in providing excellent service, and we are glad you appreciated the beautiful hotel and the lovely beachfront location. Thank you for sharing your experience. Warm regards, Matko Marić, General Manager
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Hotel Management, Hotel Management
Dear Mr. Suli,Thank you for choosing Dubrovnik President Valamar Collection Hotel during your stay in Dubrovnik, and for your feedback. We are happy to hear you loved our hotel location with the view and all of the facilities.Looking forward to welcoming you again in the near future.Warm regards, Matko Marić, General Manager
