Ratings based on 979 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The staff was very accommodating when we showed up early for our check in with two cats. They managed to get us a room quickly and were very friendly.
Comment from Hotel Management
22 May 2024 by Reception, Hotel Management
Full 5 out of 5!?!?! We will take it! Thank you so much.
by A verified traveler
Posted 19 May 2024
DO NOT STAY. Very VERY run down, bugs in room, stained carpet, bad beds, felt unsafe. Many taxis would not drive us from airport. I paid $200 Canadian dollars for a room, which was worth $65. No shuttle even and the restaurant closed early.
Comment from Hotel Management
20 May 2024 by Reception, Hotel Management
We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations.
by A verified traveler
Posted 19 May 2024
Clean convenient
Comment from Hotel Management
20 May 2024 by Reception, Hotel Management
We hope to see you in our Travelodge again or another of our great locations soon.
by A verified traveler
Posted 19 May 2024
The online description says that an airport shuttle is available but the shuttle carries a fee and it does not stop or pick up at the hotel.
Comment from Hotel Management
20 May 2024 by Reception, Hotel Management
Your feedback is extremely valuable to us as it helps us improve our standards everyday.
by A verified traveler
Posted 13 May 2024
Basic airport hotel. Nothing more.
Comment from Hotel Management
15 May 2024 by Reception, Hotel Management
Thanks for taking the time to review our property in Travelodge Swords. Thank you.
by A verified traveler from Halifax
Posted 12 May 2024
Liked that a restaurant was attached and the food was great. It got noisy at 3:00am as partiers returned and started slamming doors and shouting. Somebody complained and it quietened down.
Comment from Hotel Management
15 May 2024 by Reception, Hotel Management
Thank you so much for taking the time to leave a review. We really appreciate the openness and honesty.
by A verified traveler
Posted 9 May 2024
It was clean and comfortable
Comment from Hotel Management
15 May 2024 by Reception, Hotel Management
Thanks a lot for taking the time to share your review and feedback!
by A verified traveler
Posted 8 May 2024
The staff were slightly rude, check in process was almost like we were a bother to them.
Room was very run down, but close to the airport, would not recommend staying more than a night.
The restaurant out front attracted a lot of intoxicated people, one tried to get into our taxi as we arrived, not a great start.
Comment from Hotel Management
9 May 2024 by Brian, Hotel Management
Please know that we are taking your points on board and will rectify the situation in the future.
by A verified traveler
Posted 27 Apr 2024
The hotel was nice and the staff was great.
Comment from Hotel Management
9 May 2024 by Brian, Hotel Management
We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our many locations!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
16 May 2024 by Reception, Hotel Management
That's a pretty sweet 4 out of 5! We will take it!
