Ratings based on 971 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
The hotel was your typical Ibis hotel- what you would expect. The reception lady was very nice. The shower had good water pressure and hot however not high enough for tall people. Need a power point near the bedside table.
Comment from Hotel Management
22 May 2024 by Ibis Budget Dubbo , Hotel Management
Thank you for taking the time to let us know where we can improve. We use this feedback to help improve where we can at the best of our ability. We are happy to hear that you had an overall satisfactory experience with us. We hope to see you again in the future.
by A verified traveler
Posted 22 Apr 2024
Staff courtesy but were originally shown to s room which wss not made up. This was rectified but it's not a good start to a stay.
Comment from Hotel Management
22 May 2024 by Ibis Budget Dubbo , Hotel Management
Thank you for your feedback. We are glad to hear that this was rectified right away. We will use your feedback to improve. We hope to see you in the future for a better experience with us.
by A verified traveler
Posted 20 Apr 2024
Nothing unique. For the price i expected basic accomodation. It was below that. Bed was lumpy. No fridge. No area for storing clothes etc. Aircon very noisy needed to climb on chsir to adjust settings. Bathroom tap was loose. 3 settings, hot very hot and scalding hot. Do i need to go on?
Comment from Hotel Management
22 May 2024 by Ibis Budget Dubbo , Hotel Management
We appreciate your feedback. we are sorry to hear that you did not have a satisfactory stay with us. We will use this feedback to help us improve the best we can to the best of our ability. We hope to see you again in the future for a better experience.
by A verified traveler
Posted 20 Apr 2024
It was a very budget motel. Thin walls, can hear people snoring and people's doors slamming. Room service knocked really loud room next door at 11.15pm yelling 'room service'. Didn't consider anyone else who might be asleep. Carpets have threds pulled, not really clean.
There was No ventilation in our bathroom. The only Window could only be open, maybe a index finger width, security connection at top with no screens.
Comment from Hotel Management
22 May 2024 by Ibis Budget Dubbo , Hotel Management
We appreciate your feedback. We use this help us improve the best we can to the best of our ability. We are sorry to hear that you did not have a satisfactory experience with us. We hope to see you again in the future for a better experience.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
17 Apr 2024 by B, Hotel Management
We are so sorry to hear about your recent experience with us at Ibis Budget Dubbo. Your feedback is invaluable in helping us improve and we appreciate your honest opinion. Please don't hesitate to reach out to the hotel directly if you wish to discuss this further.
by A verified traveler
Posted 13 Apr 2024
Rooms very basic pillows hard as rock. Its ok for one or 2 days but not for extended stay
Comment from Hotel Management
17 Apr 2024 by B, Hotel Management
Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away , We will be replacing our hotel pillows with Vendella eco sustainable pillows in the near future. - Thank you
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
17 Apr 2024 by B, Hotel Management
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.
by A verified traveler
Posted 2 Apr 2024
Unsatisfactory
Comment from Hotel Management
22 May 2024 by Ibis Budget Dubbo , Hotel Management
Thank you for your feedback. We are sorry to hear that you are unhappy with your stay. We will do our best to improve.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
17 Apr 2024 by B, Hotel Management
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.
by A verified traveler
Posted 17 Mar 2024
Totally fine for budget accommodation. What you see is what you get. Staff were very good. Pillows were ok if you folded them in half. Bed was adequate. Could feel springs.
Comment from Hotel Management
17 Apr 2024 by B, Hotel Management
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay. Im excited to share the hotel will soon be replacing all current pillows with eco friendly and sustainable pillows from Vendella.
