Ratings based on 568 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 21 Apr 2024
An oasis in Dubai with a perfection in the art of hospitality
by A verified traveler from Puyallup
Posted 12 Apr 2024
Property is in a decent location in the JBR part of Dubai. The staff is great and I have no complaints with the service.
However, the property is a bit dated, especially compared to some of the other luxury properties in the area. We had lounge access with our room and were disappointed. The food was not great and it was always busy.
The beds are pretty horrible. It seemed as if the mattress was years old where you could see where people had slept over time. Myself and my wife tried to lay together in the middle of the bed but were laying at an angle at that point. Super uncomfortable. When I’m spending over $1,000 USD per night I would expect that they would at the very least rotate the mattresses.
It was also quite loud at the property with people yelling down the hallways and partying outside until way past 12am.
All in all we were very disappointed with Ritz Carlton Dubai and left after one night to return to another luxury property in the area. I would not recommend staying here and unfortunately will not be returning to any other Ritz Carlton property after this experience.
by A verified traveler
Posted 18 Feb 2024
Excellent hotel in the Dubai Marina area. Friendly service, great housekeeping. Our maid Kedek has done a great job. A nice beach with plenty of sunbeds. Great ambience. Interior of the rooms might require refurbishing soon. And poorly designed storage space in the room. All in all, an excellent holiday spot away from the. Dubai crowds
by A verified traveler
Posted 15 Feb 2024 on Hotels
by A verified traveler
Posted 27 Dec 2023
Great service and attentive staff. Kids loved the pool, slide and beach. Would recommend to all
by A verified traveler
Posted 14 Dec 2023
Outstanding property, remarkable location, amazing staff. Great place to stay!
by A verified traveler
Posted 28 Nov 2023
by A verified traveler
Posted 19 Oct 2023
Rooms and outside amenities needs improvement, excellent staff
Food is ok
by A verified traveler
Posted 5 Oct 2023 on Hotels
Stayed for one week and everything was perfect in anyway, we will definitely be back.
