Ratings based on 946 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Nice hotel room in a great convenient location. Perfect for a Dubai stop over .. great breakfast
Comment from Hotel Management
4 Jun 2024 by Hakan Ozel, Hotel Management
Dear Mr. Carlo, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was our privilege to be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 2 Jun 2024
I won’t came back to this place the experience wasn’t great
by A verified traveler
Posted 1 Jun 2024
Nice place in a nice area
Comment from Hotel Management
4 Jun 2024 by Hakan Ozel, Hotel Management
Dear Mr. Kenneth, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 30 May 2024
Super friendly staffs.
Comment from Hotel Management
4 Jun 2024 by Hakan Ozel, Hotel Management
Dear Ms. Ningning, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege be of service to you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 26 May 2024
Staff was very professional.
Comment from Hotel Management
27 May 2024 by Hakan Ozel, Hotel Management
Dear Mr. Victor, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 23 May 2024
Front desk and bellhop service were excellent. Bed was comfortable and breakfast quality was good but I have stayed in other Shangri La with wider variety of food choices.
Comment from Hotel Management
24 May 2024 by Hakan Ozel, Hotel Management
Dear Aileen, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 22 May 2024
Very nice hotel. Overall, a great experience at Shangri-La
Comment from Hotel Management
24 May 2024 by Hakan Ozel, Hotel Management
Dear Nyoka,Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your stay with us and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
24 May 2024 by Hakan Ozel, Hotel Management
Dear Arman, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 20 May 2024
Absolutely enjoyed our stay at the property. The breakfast was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.
Comment from Hotel Management
21 May 2024 by Hakan Ozel, Hotel Management
Dear Mr. Dinesh, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Hakan Ozel, Hotel Management
Dear Ms. Hawa, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
