Ratings based on 23 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Amenities are not the best
by A verified traveler
Average stay at prime location
Posted 16 Nov 2023 on HotelsApartments are quite large, the buffet had a good spread.
The rooms were too cold, and the air conditioning was unable to warm up the rooms.
Facilities were completely no-frill (no dental kits, no adapters) Surprised that this was an Accor property.
Access cards were disabled at 12PM, this despite having requested for and the reception confirming a 1 hour extension.
Abject lack of directions on the confirmation mail, took us ages to find the right building to find the apartments.
Absolute chaos in communication between the building and main reception. Was being called upon repeatedly despite the reception being aware of a check out.
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 20 Oct 2023 on Hotels
by A verified traveler
Posted 29 Apr 2023 on Hotels
by A verified traveler
Posted 26 Feb 2023 on Hotels
by A verified traveler from beirut
Posted 13 Feb 2023
I like the location
by A verified traveler
A full apartment in Downtown Dubai
Posted 30 Nov 2022 on HotelsNot the typical hotel. we stayed at a 3 bedrooms and 4 &1/2 bathrooms apartment with full kitchen, laundry, spacious living-room, diner-room, perfect for a big family. The apartment was in very good conditions and very clean. It is located walking distance from Dubai Mall, in the downtown. There are restaurants, pharmacy and a 24 hours open market in the block so you can buy food to cook or things you forgot at home. Excellent location. Pool is open until 8 pm, gym until 11 pm. Service is good and people are very kind. The only thing I did not like it is was very expensive but good things are pricy.
by A verified traveler
Posted 22 Nov 2020
The residence was horribly maintained, the photos on Expedia did not reflect the actual condition. I have bed bug bites all over my body. I am dissapointed and my trip was ruined due to the quality of this hotel. Unfortunately everything else happened to be sold out so I was not able to move either.
Comment from Hotel Management
25 Nov 2020 by Ian Rydin, Hotel Management
Dear Valued Guest,
Sorry to hear your experience fell short of your expectations. Discussing your rating further, please reach out to us directly with further information at almurooj@swissotel.com to ensure we can deliver a better experience next time.
Best regards,
Ian Rydin
Cluster General Manager
by A verified traveler
5 stars
Posted 26 Sep 2020 on HotelsVery spacious clean apartments and excellent location
Comment from Hotel Management
28 Sep 2020 by Mrad El Khoury, Hotel Management
Dear Valued Traveler,
Thank you very much for your positive review of your recent holiday with us at Roda Al Murooj Residences.
I am happy to read about your experience with our Residences facilities and services. It is very pleasing to read how much you have enjoyed your time with us.
Thank you for taking the time to share your experiences and recommend us on Hotels.com. Looking forward to welcoming you back to Roda Al Murooj Residences in the future, I remain with kind regards.
