Ratings based on 591 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Fantastic property, rooms are very well maintained and clean. The property has all the facilities you could need (restaurants, bars, spa, three pools, gym...). Good location within Dubai (10 mins from Airport/Dubai Mall)
Comment from Hotel Management
10 May 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Ross,Thank you for rating Palazzo Versace Dubai on Expedia. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler from Accra
Posted 3 May 2024
Awesome reception.
Comment from Hotel Management
6 May 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Thomas,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
10 May 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Khalid,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler
Posted 17 Apr 2024
Ok. I had never heard of this hotel prior to staying this stay. It was an overnight stay that was necessitated by the storm that shut down Dubai Airport. My wife knew or the hotel because it is a feature in a reality tv ahow called Dubai Bling. In any event, the lobby of the hotel is spectacular, as was the view from the upgraded room we got. It overlooked the Creek. Also, the staff was very friendly and helpful...but that is a standard in a 5* hotel in Dubai or anywhere in the Middle East, for that matter.
Why did I give it a 3* having said what i just did? Well, the rooms were old. They have an old style. They felt old and felt like they needed to be upgraded. Dont get me wrong, they were clean. The room we were given was spacious and had a lovely Creek view. But it did not have that consistent feeling that is young, vibrant and fresh that characterises Dubai.
We also happened to have dinner in the Italian restaurant in the hotel. Frankly, the restaurant decor was awful. The chairs were coated in what was undoubtedly rich curtain-style thick fabric in a kind of 1970s bad taste. For as fresh and impressive as the lobby looked, the rest of the hotel had that rundown look. It's not a property I would stay in again, Dubai Bling or not. I suppose its depth of character is consistent with the fickleness of that reality show.
Comment from Hotel Management
19 Apr 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Ramzi,Thank you for taking the time to rate us on Expedia. I note your comments about the need for refurbishment.We really appreciate all the feedback. Positive motivates us and improvement supports discussion and action when necessary, so thank you. We hope to have the opportunity to welcome you back soon.Sincerely,Mansour MemarianHotel Manager
by A verified traveler
Posted 7 Apr 2024
the place was soo clean, smells amazing, nice and calm surroundings, respectful staff, simply the best. i will give them 7 stars.
Comment from Hotel Management
9 Apr 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Elizabeth,Thank you for rating Palazzo Versace Dubai on Expedia. We really appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler from Quincy
Posted 3 Apr 2024
Fabulous place amazing staff
Comment from Hotel Management
9 Apr 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Albert,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler
Posted 10 Mar 2024
Room was large with a large balcony. Everyone was so helpful and kind. Overall a nice hotel.
Comment from Hotel Management
28 Mar 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Shahrokh,Thank you for rating Palazzo Versace Dubai on Expedia. We appreciate your comments and look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Maria,Thank you for rating Palazzo Versace Dubai on Expedia. We look forward to welcoming you again soon.Kind regards,Mansour MemarianHotel Manager
by A verified traveler
Posted 29 Feb 2024
You would expect to be truly spoiled for the price paid, but no. Both my check in and check out were delayed. Staff are not very welcoming also, but they are not rude.
The rooms are clean but they are old and need renovation, and the decoration and design and colors of the property is gloomy.
They do not pay attention to details, the breakfast restaurant had junk thrown to the side of the area, which is not very pleasing.
All in all, not worth the price or stay.
Comment from Hotel Management
4 Mar 2024 by Mansour Manager - Hotel Manager, Hotel Management
Dear Nouf,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured your comments have been noted and corrective actions will be taken.We hope that we will have the opportunity to welcome you back again soon.Sincerely,Mansour MemarianHotel Manager
by A verified traveler
Fashion Grand Hotel in Dubai
Posted 12 Feb 2024 on HotelsVery fashion place, big rooms (with very fashion style), marble bathroom, nice car vallet service (free!), good restaurants, very close to airport and Dubai Mall/Burj Khalifa area. But nothing aroud, no beautiful view, quite expensive (but it is not the Burj Al Arab). Not having the beach is a real problem.
Comment from Hotel Management
13 Feb 2024 by Mansour Memarian - Hotel Manager, Hotel Management
Dear valued guest,Thank you for rating Palazzo Versace Dubai on Hotels.com. We appreciate your comments and look forward to welcoming you again soon.Sincerely,Mansour MemarianHotel Manager
