Ratings based on 128 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
The toilet area smells reported it. Still no resolution. Rude member of receptionist. Has awful check in system. 3pm. Not worth money as you can stay in better places in palm for price you pay.
by A verified traveler
Posted 24 Apr 2024
I love this hotel. Super comfortable. Great staff. I need to come back here for a vacation
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Lovely hotel, cosy bed, lush towels, clean hotel, nice gym, good selection for breakfast. Lovely premiere lounge. However very unhappy that after a week was unable to get a lounger on the beach apparently this is private and does not belong to the hotel so it is FCFS or is it for paying visitors? This is why we booked this hotel. The receptionist said she will see if she could arrange something for us to get a lounger but nothing happened. Not a beach view as this hotel is not directly on the beach or have access to the beach. V disappointing as I requested a sea view - on a low floor could see much and bed faces the large apartment opposite. Tried to book two extended days as flight was delayed and was told by FOH there were no rooms although we were told the night before you had rooms. We booked via Expedia to get rooms at the hotel. Inconsistent housekeeping and had to ask 3/4 times to have my room serviced over the week and items not replenished. Attention to detail is required. Breakfast too busy a lot of people. A man at the front of the hotel said he’d order me a taxi saying he could order a ‘hotel taxi’, he gave us a receipt and when we got to the airport the driver wanted more money although we had arranged a price at the hotel. Appalling. No welcome drink on arrival. More attention required and care at this hotel.
by A verified traveler
Posted 14 Apr 2024
Nice. Close to beach
by A verified traveler
Posted 11 Apr 2024
.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 10 Apr 2024
Hotel was very clean with amazing staff. Careem checked us in and did a great job explaining the amenities and property to us. Hotel is in great location, just across the street from a big mall with many dining & shopping options including grocery stores.
View from the hotel rooftop pool and bar is worth staying at the hotel alone. Rooftop bar (view 180) is open until 2am everynight and the views are geat. Would stay at this hotel again and recommend to anyone.
by A verified traveler from Dracut
Posted 9 Apr 2024
Very good
by A verified traveler
Posted 30 Mar 2024
Amazing location. Very very well maintained. Excellent service. Very friendly staff.
