Ratings based on 994 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Rooms need renovation
5 out of 5
by A verified traveler

Posted 2 Jun 2024
This is my second visit at zabeel saray, I must say always pleasant to stay here. My family enjoyed here and specially the kids loved it. The staff here is amazing so accommodating specially Sana and William thanks you so much for your hospitality. I hope we can come back again
5 out of 5
by A verified traveler from Old Bridge

Posted 29 May 2024
Very exclusive resort that catered to my every need. After a long journey the staff made my trip a memorable experience. Highly recommend this hotel.
5 out of 5
by A verified traveler from Staten Island

Posted 27 May 2024
Food in EVERY restaurant at the hotel was a hit.
Comment from Hotel Management
28 May 2024 by Fiona Greenwood, Hotel Manager., Hotel Management
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,
5 out of 5
by A verified traveler

Posted 25 May 2024
Amazing stay!
Comment from Hotel Management
27 May 2024 by Fiona Greenwood Hotel Manager., Hotel Management
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,
5 out of 5
by A verified traveler

Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Fiona Greenwood Hotel Manager., Hotel Management
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,
5 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Fiona Greenwood Hotel Manager., Hotel Management
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,
5 out of 5
by A verified traveler

Posted 23 May 2024
Nice stay well trained staff excellent for family
Comment from Hotel Management
27 May 2024 by Fiona Greenwood Hotel Manager., Hotel Management
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,
5 out of 5
by A verified traveler

Posted 23 May 2024
Best
Comment from Hotel Management
27 May 2024 by Fiona Greenwood Hotel Manager., Hotel Management
Thank you for taking the time to rate and review us. We enjoyed having you over and would love to have you over again soon. Your comments were shared with our management and will be used to give JZS visitors a better experience. Regards,