Ratings based on 667 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 15 May 2024
Perfection! Room was spacious, clean and comfortable. Staff was amazing. My husband collapsed while walking and needed to be taken to hospital. Management could not have been more accommodating. They did everything they could for him and were very helpful to me. Grace was especially helpful when I returned from hospital. She helped me order food, brought me drinks and even put slippers on my feet. May God shower you with blessings Grace. Jeannine Malwitz
Comment from Hotel Management
21 May 2024 by Rodolphe Pialat - Hotel Manager , Hotel Management
Dear Ms. Malwitz, Thank you for taking the time to write a review. We do hope your husband has had a full recovery. We are delighted to read that Grace was able to be of assistance during such a stressful time for your family. We hope to welcome you back,Kind regards,
by A verified traveler
Posted 13 Apr 2024
They are the best in whole entire Dubai
Comment from Hotel Management
23 Apr 2024 by Rodolphe Pialat Hotel Manager , Hotel Management
Dear Mona, Thank you for such a lovely review! We hope to welcome you back soon,
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
23 Apr 2024 by Rodolphe Pialat Hotel Manager , Hotel Management
Dear Jonathan,Thank you for taking the time to leave a review!
by A verified traveler
Posted 15 Mar 2024
excellent atmosphere
Comment from Hotel Management
20 Mar 2024 by Virginia Attina, Hotel Management
Dear Mr. Alan, We are glad to see you enjoyed our atmosphere and hope to have you back with us soon!Kind Regards,Virginia AttinaGuest Experience Manager
by A verified traveler
Posted 15 Mar 2024
Fantastic location for a short break - away from the UK weather! Very helpful and efficient staff who made our stay very comfortable. A great choice of cuisine across a number of restaurant options. Very good facilities with several different pools plus a lovely beach. All in all, we were very happy with everything.
Comment from Hotel Management
20 Mar 2024 by Virginia Attina Guest Experience Manager, Hotel Management
Dear Mr. Nicholas, Thank you for such a lovely review! We are thrilled to see that you enjoyed your stay with us. We look forward to seeing you again,Kind regards, Virginia AttinaGuest Experience Manager
by A verified traveler from Ingatestone
Posted 11 Feb 2024
There is not property in dubai better suited to our young family. Its just perfect. Get there and see for yourself !
Comment from Hotel Management
13 Mar 2024 by Virginia Attina Guest Experience Manager, Hotel Management
Dear Mr. Andrew,Thank you very much for your kind words and positive feedback. We are delighted to hear that our property was well-suited for your young family and that you found your experience with us to be perfect. It was our pleasure to host you, and we look forward to welcoming you and your family back for another exceptional stay in the future.Best regards,
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
20 Mar 2024 by Virginia Attina Guest Experience Manager, Hotel Management
Dear Linda, Thank you for your 5* rating. We hope to welcome you back soon!Kind regards, Virginia AttinaGuest Experience Manager
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
13 Mar 2024 by Rodolphe Pialat - Hotel Manager , Hotel Management
Dear Pui Ham, Thank you for taking the time to leave your valuable rating. We look forward to welcoming you back soon. Best Regards, Rodolphe PialatHotel Manager Jumeirah Al Qasr & Dar Al Masyaf
by A verified traveler
Posted 27 Dec 2023
