Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Service was great
by A verified traveler
Posted 1 Jun 2024
Check in was good especially as we were there at 6am we were given a room by 7am well done however the room was not the best hardly any view apart from the service pipes on the roof didn't complain as we did get room early We required a late check out as weren't flying till 9pm all they were interested in was seeing how much they could charge us think hotel could do a lot better with this procedure Pool and beach was great clean and tidy staff around this area were very good
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 24 May 2024
As I live in Massachusetts, the Hilton Dubai Jumeirah is literally halfway around the world; and yet, although I have stayed there on three separate occasions over the past one and one half years, for approximately two weeks each time,the entire staff from front desk, concierge , restaurant staff, house keeping, life guards, doormen, etc., have made me feel completely welcome and at home. It’s a wonderful hotel with lots of fine restaurants, scenic rooftop happy hours, beach and poolside restaurants, and a Trader Vic’s which just happens to serve up the best Mai Tais ever!
Conveniently located on Jumeirah beach, along The Walk, and just a few blocks from the marina, there is no shortage of things to do from sunset dinner cruises, camel rides along the beach, shopping at the world’s largest mall, fine dining, and day trips to Abu Dhabi.
Can’t wait to come back!
Comment from Hotel Management
28 May 2024 by Cluster General Manager, Hotel Management
Dear steven, Thank you for taking the time and effort in sharing your rating, following your stay at the Hilton Dubai Jumeirah. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcoming you and your family back again in the near future! Best Regards, Jean Sebastien Kling
by A verified traveler from Mprganville
Posted 28 Apr 2024
Super! Everything is just great!
by A verified traveler
Posted 25 Apr 2024
Lovely place we booked for a romantic stay. Beautiful room and hotel.
Comment from Hotel Management
30 Apr 2024 by Cluster General Manager, Hotel Management
Dear Keagan,Thank you very much for sharing your review and feedback regarding your recent experience at Hilton Dubai Jumeirah on ExpediaI am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Best Regards, Jean Sebastien Kling
by A verified traveler
Posted 23 Apr 2024
The location is unique, but the hotel's commodity and the variety and quality of the breakfast menu weren't acceptable.
Comment from Hotel Management
29 Apr 2024 by Front Office Manager, Hotel Management
Dear Farid,Thank you very much for choosing to stay at Hilton Dubai Jumeriah and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Regards,Pooja Mallya
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Cluster General Manager, Hotel Management
DearEnder,Thank you for taking the time and effort in sharing your rating, following your visit at the Hilton Dubai Jumeirah.We hope to have the pleasure of welcoming you back soon!Best Regards,Jean Sebastien Kling
by A verified traveler
Posted 2 Apr 2024
This is our third time staying here and as always never disappoints. And will continue to stay here when we visit Dubai.
Comment from Hotel Management
5 Apr 2024 by Amr Yassin, Hotel Management
Dear Christian,Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had a memorable experience with us. Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the hospitality provided by our team members especially Mani, Dipti and Tracy.Thank you once again for your loyalty and for recommending us.We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah. Warm Regards,Amr YassinNight Manager
by A verified traveler
Posted 2 Apr 2024
Service was great. Staff was extremely helpful and polite. Facility was also clean and good shape
Comment from Hotel Management
5 Apr 2024 by Amr Yassin, Hotel Management
Dear Yohannes,Thank you for taking the time to leave a review of your recent visit to Hilton Dubai Jumeirah. We're glad to hear that you had a memorable experience with us. Service is one of the most important aspects of a hotel, and I am incredibly pleased to hear nothing but great feedback from you regarding the hospitality provided by our team members especially Mani, Dipti and Tracy.Thank you once again for your loyalty and for recommending us.We do look forward to welcoming you again for your next trip to Hilton Dubai Jumeirah. Warm Regards,Amr YassinNight Manager
