Ratings based on 748 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Good location
Comment from Hotel Management
15 May 2024 by DTH-JBR, Hotel Management
Dear Nicholls,Thank you for choosing to stay at DoubleTree by Hilton Dubai Jumeirah Beach and for taking the time to share your feedback with us.Thank you for choosing to stay at DoubleTree by Hilton Dubai Jumeirah Beach and for taking the time to share your feedback with us.We are delighted to hear that you enjoyed your stay at our hotel. It’s wonderful to know that you really liked our location. We take great pride in providing a comfortable and enjoyable experience for all our guests.We cannot wait to welcome you back on your next visit to Dubai! Thank you for choosing DoubleTree by Hilton, and we look forward to creating more wonderful memories with you in the future!Kind Regards,DoubleTree by Hilton Dubai - Jumeirah Beach
by A verified traveler
Posted 24 Mar 2024
We moved to this hotel from a five star hotel on the Palm and really wish we had have stayed here from the start. Hotel staff were great - extremely helpful & attentive - great location just a few mins walk to the Walk - really clean and well equipped two bedrooms apartment - but to me the best thing was the pool area - really modern, extremely relaxing, spacious, lots of sun beds and lovely big pool.
I have been to Dubai five times now and stayed in some really nice hotels - but will probably use this as my go to base for future visits.
Comment from Hotel Management
15 May 2024 by DTH-JBR, Hotel Management
Dear Lee,Thank you for sharing your feedback with us. We are happy to hear that you had such a positive experience during your stay at our hotel. It is fantastic to know that you found our staff to be extremely helpful and attentive, and we are glad that you appreciated our great location and well-equipped two-bedroom apartment.We are especially delighted that you enjoyed our pool area. Providing a modern, relaxing space for our guests to unwind is a top priority, and we are pleased that you found it spacious with plenty of sun beds and a lovely big pool.We are honored to be considered your go-to base for future visits to Dubai, and we can not wait to welcome you back!Kind Regards,DoubleTree by Hilton Dubai - Jumeirah Beach
by A verified traveler
Posted 24 Feb 2024
DoubleTree by Hilton Dubai - Jumeirah Beach was a wonderful stay. They had amazing front desk staff and their apartment was Hugh and spacious for our family of 5.
Couple of nits, the unit is missing a kitchen, for the size of the unit, the fridge was a tiny (hotel room size) and other than water, a nesspresso machine and a kettle, there weren’t any thing else.
Comment from Hotel Management
24 Feb 2024 by Awad, Hotel Management
Dear Jerry,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a perfect score. We are especially pleased that you appreciated the overall service received from our team especially front desk team. I made sure to share your wonderful comments with the team for their excellent service provided and also to give them the recognition they deserve. They were all delighted to hear your feedback. At the same time, we noticed from your feedback that we have a scope to improve. Please rest assured that your comments have been taken seriously onboard and we will certainly work on the area required our attention to enhance our guest experience. We look forward to having you in the near future. Best Regards, Awad Ali Duty Manager
by A verified traveler
Staff extremely friendly
Posted 13 Jan 2024 on HotelsMost enjoyable stay in Dubai, close to the malls for shopping and restaurants.
Comment from Hotel Management
14 Jan 2024 by Nikolay Nikolov, Hotel Management
Dear guest, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
24 Feb 2024 by Awad, Hotel Management
Dear Aisha,Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach. We are delighted to know that you have enjoyed your stay with us, and everything was up to par with your expectations. We look forward to having you in the near future. Best Regards Awad Ali Duty Manager
by A verified traveler
Posted 25 Dec 2023
Overall experience was just ok , I was staying with family and staff is not accommodating, they go very strict by book.
Comment from Hotel Management
26 Dec 2023 by Maria, Hotel Management
Dear Talha,Thank you for taking the time to share your experience at DoubleTree by Hilton Dubai Jumeirah Beach. It's wonderful to read that your overall experience was positive. At the same time, I deeply apologize if you felt our team was not as accommodating as you had hoped. Please know that we strive to ensure all our guests feel welcome and comfortable. However, it's important that our team provides the best possible service while also adhering to our hotel policies for the safety and fairness of all guests. We understand that sometimes this commitment to policy can seem strict, and we apologize if this negatively impacted your stay. Your feedback is invaluable, and we will look into ways we can maintain our standards while also making sure our guests feel supported and looked after.Once again, thank you for sharing your feedback. I hope we will have another opportunity to welcome you back in the future and provide an experience that exceeds your expectations. Best Regards,Elif YazogluGeneral Manager
by A verified traveler
Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
14 Jan 2024 by Nikolay Nikolov, Hotel Management
Dear Vikash, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
29 Nov 2023 by Nikolay Nikolov, Hotel Management
Dear Claudio, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manage
by A verified traveler
Posted 15 Nov 2023 on Hotels
Amazing staff, good location
Comment from Hotel Management
15 Nov 2023 by Nikolay Nikolov, Hotel Management
Dear Gurvinder, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager
by A verified traveler
Overall pretty pretty good
Posted 2 Nov 2023 on HotelsWe had a suite (great size) with a ‘marina view’. It’s more ‘road’ view with a touch of canal!
My only real gripe was a weak ‘over the bathtub’ shower rather than a walk in shower. There was certainly enough room for one. Plenty of Nespresso refills & water. Room service food was also very good.
Breakfast was great and the service excellent-also very good value.
Pool side food also good as well as the service. In the afternoon the volume increases to the point where u can’t hear your own iPod so in the end I gave up trying-worse on a Saturday as for some strange reason there’s a singer at one part of the pool and a DJ at the other-if you’re in the middle u can’t hear either!
The hotel is in the shade for most of the day but trust me your skin will appreciate it!
We went to Maine restaurant twice and the vibe & food were great.
Comment from Hotel Management
3 Nov 2023 by Nikolay Nikolov, Hotel Management
Dear Ian, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Dubai Jumeirah Beach and for giving us a good score. We are especially pleased that you appreciated the overall service received from our team. We are expecting to welcome you all back to our hotel next time you will travel to Dubai - please let us know if we can assist with booking and arrangements. Best Regards, Nikolay Nikolov Front Office Manager
