Ratings based on 39 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Feb 2024
Very smart shiny hotel with lovely rooms and great to have a big bath (which could have done with some soap more accessible). The bar restaurant was favoured by me ahead of the Asian restaurant. Breakfast buffet was spot on (didnt spot any jam). Very well furnished and pleansant pool area together with an attentive bar. To reach attractions taxis or uber are easy and cheap to get which was handy as reception advised that was better than using the metro. Supermarket nearby. Highly recommended high end hotel.
Comment from Hotel Management
19 Feb 2024 by Joseph Feghali, Hotel Management
Dear Simon,Thank you for the excellent rating & feedback about your most recent visit at Crowne Plaza Dubai Jumeirah. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future, where we can have the opportunity to showcase our True Hospitality once again. Warm regards, Joseph FeghaliRooms Division Manager
by A verified traveler
Posted 10 Jan 2024
Amazing
Comment from Hotel Management
10 Jan 2024 by Joseph Feghali, Hotel Management
Dear Barissanajah,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 20 Nov 2023
Nice clean hotel, good size room and housekeeping. Restaurant was average, evening service not great - average food and no staff to help
Comment from Hotel Management
21 Nov 2023 by Joseph Feghali, Hotel Management
Dear Diana, Thank you for taking the time to rate your experience at Crowne Plaza Dubai-Jumeirah. We are really sorry for the inconvenience that you had during your stay with us. Your feedback is highly appreciated and this is already raised to the respective head of departments to have this rectified. Please rest assured that all the valid points you'd raised in your review have already been discussed and we are taking the necessary steps to enhance any particular area of improvement. I hope you still give us a chance to change your negative impression about our property. We are looking forward to having you again as a guest in our hotel. Sincerely, Joseph FeghaliFront Office Manager
by A verified traveler
Posted 2 Nov 2023
good
Comment from Hotel Management
3 Nov 2023 by Joseph Feghali, Hotel Management
Dear Jasper,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Joseph Feghali, Hotel Management
Dear Simon,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We will also convey your constructive feedback to the management, and we hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 23 Jul 2023
Weak wifi signal. Small swiming pool. I stayd in 1st floor room 161. I can hear my neighbours. Night club in same bulding loud i cant sleep . Start from12 am-4 am. First and last visit. Bar was ok. Service at the bar is good. Mr edwardo the bar manager was frendly and hard working man. Food is over priced all over the hotel.
Comment from Hotel Management
24 Jul 2023 by Joseph Feghali, Hotel Management
Dear Abdullatief, Thank you for taking the time to rate your experience at Crowne Plaza Dubai-Deira. We are really sorry for the inconvenience that you had during your stay with us. Your feedback is highly appreciated and this is already raised to the respective head of departments to have this rectified. Please rest assured that all the valid points you'd raised in your review have already been discussed and we are taking the necessary steps to enhance any particular area of improvement. I hope you still give us a chance to change your negative impression about our property. We are looking forward to having you again as a guest in our hotel. Sincerely, Joseph FeghaliFront Office Manager
by A verified traveler
Posted 22 Jun 2023
Comment from Hotel Management
24 Jul 2023 by Joseph Feghali, Hotel Management
Dear Guest,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 8 Jun 2023 on Orbitz
Great staff
Comment from Hotel Management
8 Jun 2023 by Joseph Feghali, Hotel Management
Dear nathalie,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 15 Jan 2023
Hotel good value for money friendly staff keep away from tour operator book family hot air ballon ride promised every day to go then when I ask for refund my 5000 AED she said it would take many weeks for me to get it back. In other words we been ripped off.
Comment from Hotel Management
24 Jul 2023 by Joseph Feghali, Hotel Management
Dear Guest,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 29 Nov 2022
Very recommend this place
