Ratings based on 289 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Very nice staff. Along with great amenities available around the clock.
by A verified traveler
Posted 3 Jun 2024
Property was clean and the food was great. I loved my room
by A verified traveler
Posted 1 Jun 2024
Everything was excellent. The huge breakfast every morning, the pool, the food, the staff... The only draw back is that it is located in an area with construction and the pool overlooks a sand pit.
Comment from Hotel Management
2 Jun 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear Debra ,Many thanks for your positive review. We are delighted to know you think highly of the hotel. It is a pleasure knowing you enjoyed our experience, especially the facilities and the service overall. The team and I are very much looking forward to an opportunity to welcoming you again in the near future and make sure that will deliver the best of our service for you to get a memorable experience. Best regards, Georges Farhat Cluster General Manager
by A verified traveler
Posted 30 May 2024
Came to stay here with my husband. The hotel is lovely, staff are so friendly and the pool is great. We wanted a late checkout and Zahra at guest reception made sure we were able to. The breakfast is delicious and theres lots of options too. Overall it was a lovely experience
Comment from Hotel Management
2 Jun 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear Aishah, thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are delighted to learn that you had a memorable stay, and we appreciate your kind praise of our team members particular to Zahra. I will ensure to share this feedback with her and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to welcoming you back to Avani+ Palm View Dubai soon. Best regards, Georges Farhat Cluster General Manager
by A verified traveler
Posted 25 May 2024
Everything was great. I would suggest cleaning the windows so that guests could enjoy the view from their rooms. We had an amazing view that was ruined by terrible water streaks on the glass. Also the room service took quite a while so order in advance. Other than that the staff was very nice and helpful, I would recommend this hotel.
Comment from Hotel Management
26 May 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear Amanda, Many thanks for your positive review. We are delighted to know you think highly of the hotel. It is a pleasure knowing you enjoyed our experience, especially the facilities and the service overall. The team and I are very much looking forward to an opportunity to welcoming you again in the near future and make sure that will deliver the best of our service for you to get a memorable experience. Best regards, Georges Farhat Cluster General Manager
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
26 May 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear Johnson, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. We look forward to an opportunity to welcome you back soon. Best regards, Georges Farhat Cluster General Manager
by A verified traveler
Posted 8 May 2024
Stayed at this hotel just over a week and everything was great.Genuinely one of the best places I have ever stayed at.The size of the rooms are great and come with a great range of amenities that are extremely useful and make you feel more at home.We had a duplex room and a superior 2 bedroom room and both were stunning and had great views.The staff are extremely kind and provided the best service during our stay.I would recommend this hotel highly.
Comment from Hotel Management
12 May 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear Ahmed, Thank you very much for taking the time to write a detailed review following your recent stay with us. We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. We look forward to welcoming you again soon. Best regards, Georges Farhat Cluster General Manager
by A verified traveler
Posted 4 May 2024
Nice employees. Very clean. Spacious. Elegant.
Comment from Hotel Management
12 May 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear Marchel Briana, First and the foremost, our warmest appreciation for choosing Avani+ palm view Hotel. The team are flattered by your positive impressions and were pleased that we were able to deliver exceptional experiences during your stay. Great to read that you enjoyed most of the aspect of your stay. Thank you once again for choosing to stay with us. We appreciate you recommending us and hope to have the great pleasure to welcoming you back soon again. Best regards, Georges Farhat Cluster General Manager
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
26 May 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear xayaat, thank you so much for taking the time to share this review and rating of your recent stay at Avani+ Palm View Dubai. it is sad to know you left unsatisfied. Nonetheless, we still hope you have some fond memories of our beautiful hotel, and we are hoping to welcome you back soon again.
by A verified traveler
Posted 3 May 2024
The hotel is very clean and the staff was so sweet and amazing upon our arrival they even allowed us to check in early. It would be great if there was entertainment and other dining options on the property or close in the area. I paid for an upgraded room it was not offered to me as a VIP. The staff did an amazing job of making our 20th wedding anniversary special with the romantic set up in our room and the delicious cheesecake provided.. the restaurant Seven Seeds was very nice and they too surprised us with a cheesecake at the conclusion of our dinner. Great please and amazing staff!
Comment from Hotel Management
6 May 2024 by Georges Farhat Cluster General Manager, Hotel Management
Dear CarlaThank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel very clean and that our staff made your arrival special by allowing an early check-in. We appreciate your feedback regarding entertainment and dining options, and we'll certainly take it into consideration as we continue to improve our offerings. We apologize if the upgraded room wasn't offered to you as a VIP; we'll ensure better communication in the future.It warms our hearts to know that we could contribute to making your 20th wedding anniversary memorable with the romantic setup in your room . We're thrilled that you enjoyed your dining experience at Seven Seeds . Your kind words mean the world to us, and we look forward to welcoming you back for more memorable experiences in the future!Best Regards
