Ratings based on 338 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Great
Comment from Hotel Management
23 May 2024 by Management team, Hotel Management
Dear William,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Management team, Hotel Management
Dear Bruce,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A verified traveler
Posted 18 May 2024
Good
Comment from Hotel Management
20 May 2024 by Management team, Hotel Management
Dear Hamad,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A verified traveler
Posted 18 May 2024
Awesome facility and staff are very convenient and friendly and accommodating.
Comment from Hotel Management
20 May 2024 by Management team , Hotel Management
Dear Hamad,Thank you for your feedback about your recent stay with us at Aloft Dubai Airport.We are delighted to hear that you had a wonderful experience with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,
by A verified traveler from WINTER SPRINGS
Posted 17 May 2024
Price
Comment from Hotel Management
22 May 2024 by Management team, Hotel Management
Dear Balu,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Management team, Hotel Management
Dear Osama,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A verified traveler
Posted 13 May 2024
N/A
Comment from Hotel Management
14 May 2024 by Management team, Hotel Management
Dear Tonya,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Management team, Hotel Management
Dear Reena,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Management team, Hotel Management
Dear Aliullah,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,
by A verified traveler
Posted 5 May 2024
The issue was, I called the receptionist many times to fix something with the tv in the room and all they said we will send someone right now!!!! Many times I called and nothing happened until I left the hotel and I have mentioned that upon my checkout.
Comment from Hotel Management
6 May 2024 by Management team, Hotel Management
Dear Ammar,Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the TV which was not fixed by our team in time.Rest assured, we are taking immediate action to address these concerns and ensure they are resolved promptly. Your feedback is invaluable as we strive to improve our services and provide a better experience for all our guests. We hope to have the opportunity to welcome you back and demonstrate our commitment to your satisfaction. Sincerely,
