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The Ritz-Carlton, Cleveland
5.0 star property

Pet-friendly hotel with 24-hour fitness connected to a shopping center in Cleveland

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Ritz-Carlton, Cleveland

Photo gallery for The Ritz-Carlton, Cleveland

View from property
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Interior entrance
Property amenity

Overview of The Ritz-Carlton, Cleveland

8.8

Excellent

Highlights
  • Staff & service is scored top 10% in Cleveland by travelers.
  • Offers an onsite restaurant. Only 5% of properties have this in Cleveland.

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant

Enjoy the neighborhood

1515 West Third Street, Cleveland, OH, 44113
  • Popular LocationJACK Cleveland Casino3 min walk
  • Popular LocationRocket Mortgage FieldHouse7 min walk
  • Popular LocationProgressive Field11 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)14 min drive
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Room options

Room, 1 King Bed, Corner

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Lake View

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
  • 61 sq m
  • Sleeps 4
  • 1 Double Bed

Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, City View

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cleveland

Located in Downtown Cleveland neighborhood, The Ritz-Carlton, Cleveland is connected to a rail/subway station. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing.

What's nearby

  • JACK Cleveland Casino - 3 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 11 min walk
  • Cleveland Browns Stadium - 14 min walk
  • Rock and Roll Hall of Fame - 3 min drive

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 2 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Jack Cleveland Casino - 7 min walk
  • Seven Chefs Buffet - 8 min walk
  • Wahlburgers - 4 min walk
  • Dunkin' - 2 min walk
  • The Library VIP Lounge - 7 min walk

About this property

The Ritz-Carlton, Cleveland

Hotel near Progressive Field
Close to JACK Cleveland Casino and Rocket Mortgage FieldHouse, The Ritz-Carlton, Cleveland provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at TURN Bar + Kitchen, the onsite restaurant. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, concierge services, and smoke-free premises
  • Wedding services, a TV in the lobby, and an elevator
Room features
All 206 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • LED TVs with Netflix and premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: USD 20–30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • TURN Bar + Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 204,514 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20–30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Is The Ritz-Carlton, Cleveland pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Ritz-Carlton, Cleveland?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Mar 29, 2024 start from P 25,805.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ritz-Carlton, Cleveland?

Valet parking is available for USD 60 per night.

What time is check-in at The Ritz-Carlton, Cleveland?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Cleveland?

Check-out is at 11:00 AM.

Where is The Ritz-Carlton, Cleveland located?

Located in Downtown Cleveland, this hotel is within a 5-minute walk of Tower City Center and JACK Cleveland Casino. Progressive Field and Rocket Mortgage FieldHouse are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and Cleveland Station is 24 minutes.

The Ritz-Carlton, Cleveland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 242 reviews" "
Rating 8 - Good. 51 out of 242 reviews" "
Rating 6 - Okay. 20 out of 242 reviews" "
Rating 4 - Poor. 8 out of 242 reviews" "
Rating 2 - Terrible. 8 out of 242 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

ronnie, richmond hill

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and staff. Had a great bar and room service with great food
Stayed 4 nights in Mar 2024

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and very polite
Stayed 5 nights in Jan 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz Cle
Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
Stayed 1 night in Nov 2023

10/10 Excellent

Abdallah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was a very good experience and shall return
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Aug 2023

6/10 Okay

William

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good luck. Management is lacking.
Person at front desk was rude upon check-in. $700.00 room was dirty, dusty and had handprints all over the mirror and wine glasses. Asked to speak to a manager and there was no manager on duty. Left my cell number and name for the manager to call and it's been 3 days with no call. Give me a break.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steven, huntington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.
Stayed 4 nights in Aug 2023

2/10 Terrible

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
AC in the room wasn’t working so the room got really hot
Stayed 1 night in Aug 2023

2/10 Terrible

Chad

Stayed 1 night in Jul 2023