Ratings based on 1,218 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
My stay was good except I wish there were more handicap accessible rooms.
by A verified traveler from New York
Posted 28 May 2024
My room smelled like urine making my stay an unpleasant experience
by A verified traveler from Port Reading
Posted 28 May 2024
Check in took a while but other than that, no complaints. Love the variety of games at the casino.
by A verified traveler
Posted 28 May 2024
Property was very clean and spacious! My room was also a decent size but my refrigerator was broke unfortunately. Also, the time we traveled the pool was down and we didn’t know. Overall I’ll give it a 8/10. We were traveling so the pool would have been nice to have .
by A verified traveler from Yonkers
Posted 27 May 2024
I love it! Such a great safe hotel
Comment from Hotel Management
27 May 2024 by Matt C. , Hotel Management
Thank you, Dora, for your recent stay and rating. We are happy that you had a wonderful stay. We look forward to your next visit
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
Overall I enjoyed my time at Bally’s. The rooms definitely need to be renovated. The bed area made a weird noise every time i shifted to hard. Not much around. Easy parking. Nice and accommodating. They don’t have a business office, and I needed to make copies. Front desk was able to print my copies. But they are good dining options around.
Comment from Hotel Management
26 May 2024 by Matt C. , Hotel Management
Thank you, Kristen, for your recent stay and rating. Thank you for letting us know your concerns, we will forward your concern to the proper department. We look forward to your next visit.
by A verified traveler
Posted 25 May 2024
Very outdated rooms, felt like I was in my Grandmas guest room. Mold in bathroom shower , hair on the floors in bathroom and the beds were uncomfortable, pillows were hard , refrigerator was not working, guest service was mediocre . No pool which was disappointing for it to be a resort hotel and restaurants were expensive with limited menus! We were extremely underwhelmed and disappointed 😔
Comment from Hotel Management
26 May 2024 by Matt C., Hotel Management
Thank you, Tamika, for your recent stay and rating. Thank you for letting us know your concerns, we will forward your concern to the proper department. We look forward to your next visit.
by A verified traveler
Posted 24 May 2024
We loved it! It was amazing!!
Comment from Hotel Management
24 May 2024 by Matt C. , Hotel Management
Thank you, Christina, for your recent stay and rating. We are happy that you had a wonderful stay. We look forward to your next visit.
by A verified traveler
Posted 24 May 2024
Nice atmosphere. Friendly staff. Will go back again.
Comment from Hotel Management
24 May 2024 by Matt C. , Hotel Management
Thank you, Christin, for your recent stay and rating. We are happy that you had a wonderful stay. We look forward to your next visit.
