Ratings based on 34 Verified Reviews
4.7 Room cleanliness
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Swimming pool for the children and adults was closed for 5 days of our 7 day holiday which is appalling. This is not acceptable as this ruined our holiday as well as causing us extreme stress with our children who were not happy about not being able to use the facilities
Comment from Hotel Management
29 May 2024 by Hotel Management, Hotel Management
Dear Mr. Kashif,Thank you very much for reaching out to us regarding your concerns during your recent visit:Your feedback and opinion matter so much to us, therefore, please allow us to shed light on your concerns mentioned above:It was essential to close the swimming pool for few days for urgent maintenance and we did informed all of our guests of the same. During this period, we have offered you a free access to West Bay Beach as an alternative. Please accept our sincere apologies for any inconvenience this may have caused you while you were staying with us and we really appreciate your understanding.We hope to have the pleasure of welcoming you back again in the future!Kind regards,
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
8 May 2024 by Hotel Management, Hotel Management
Thank you so much for your feedback.We look forward to welcoming you again soon!
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your feedback and we would appreciate it if you could call us at your earliest opportunity to discuss your concerns further.Thank you very much,
by A verified traveler
Posted 26 Feb 2024
Overall good but concierge / housekeeping could be improved by providing a faster service when called upon.
Comment from Hotel Management
2 Mar 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for writing to us about your recent stay. We have noted your feedback and are continuously working to maintain and improve our services for the satisfaction of all our guests. We hope to be of service to you once again. Thank you once again for your valuable feedback!Best regards,
by A verified traveler
Posted 25 Feb 2024
Our stay at Steigenberger residence hotel exceeded our expectations. The 3 bedroom apartment we stayed in was very spacious, clean with modern decor. The breakfast included many options to choose from. The staff were very friendly, polite and professional. The hotel was in a great location and easily recognisable by its unique shape. There is a hyper market next door which is very useful. We will come back to this hotel every time we visit Doha and would highly recommend to others!
Comment from Hotel Management
2 Mar 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for taking the time to post this review. We are so happy to hear that you enjoyed your time at Steigenberger Hotel Doha. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,
by A verified traveler
would recommend this hotel
Posted 20 Feb 2024 on HotelsAmazing hotel, friendly staff, very clean. location close many amenities
Comment from Hotel Management
2 Mar 2024 by Hotel Management, Hotel Management
Dear Guest, Thank you for giving us this proverbial pat on the back, you made our day! We put guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope you'll come and see us again soon!Warm regards,
by A verified traveler
Posted 29 Jan 2024
My stay at the Steigenberger Residence exceeded all my expectations. The food, spa, pool, and service was incredible. Especially the friendly staff who made our stay so enjoyable! A special thanks to Soltane, Badr, Esperanza and others who made our experience so lovely. We will definitely be coming back to stay here soon.
Comment from Hotel Management
12 Feb 2024 by Hotel Management, Hotel Management
Dear Jenny,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staffwill definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks again for your kindwords and we look forward to seeing you again.Best regards,
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by Hotel Management, Hotel Management
Thank you very much for your feedback.We look forward to welcoming you again soon!
by A verified traveler
Posted 15 Jan 2024
Comment from Hotel Management
21 Jan 2024 by Hotel Management, Hotel Management
Thank you very much for your feedback.We look forward to welcoming you again soon!
by A verified traveler
Posted 13 Jan 2024
Stunning hotel! Highly recommended! The room was beautiful!
Comment from Hotel Management
21 Jan 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for taking the time to post this review. We are so happy to hear that you enjoyed your time at Steigenberger Hotel Residence. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,
