Ratings based on 140 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
The restaurant is great for dining option. The rooftop bar is good too, however the choice of music was not up to the standard.
Comment from Hotel Management
22 Apr 2024 by Imrul Qaes, Hotel Management
Dear Mr. Ashraf,Thank you so much for your glowing review of our restaurants. We're thrilled to hear that you enjoyed your dining experience with us! Providing exceptional food and service is always our top priority, and we're delighted that we could meet and exceed your expectations.We look forward to welcoming you back to in the near future for another fantastic dining experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Warm regards,Best RegardsManagement Amari Dhaka
3 out of 5
by A verified traveler

Posted 12 Sep 2023
Great location, property is a bit dated, overall decent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2023
1 out of 5
by A verified traveler

Posted 19 Feb 2023
The main reception staff were horrible, they don’t understand the concept of customer service. Always reception calls were received and delay in service, even room service staff were incompetent. I needed to complain and then management staff named nusrat was the only one who was professional. Staff like in the main desk names Rafi was horrible and rude. They hang up on calls and probably one of the worst breakfasts in my travels. They have no variety, the staff at the restaurant were not professional or didn’t even try to have different options. I was so disappointed in my stay! I thought vip Expedia rating so I tried Amari! I will never ever set foot in that hotel again. Worst experience by far.
1 out of 5
by A verified traveler from Kashiwashi

Posted 20 Dec 2022
I had the worst experience in my hotel stay life. The staff was very arrogant, rude and nonprofessional. The room is full of dust.
1 out of 5
by A verified traveler

Really worse experience

Posted 15 Dec 2022 on Hotels
Really bad experience, staff are not friendly. I went to watch football but they said you have to pay coupon to watch the game. Finally I watch football but they did not give my money back. Very unprofessional people.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2022 on Hotels
4 out of 5
by A verified traveler

Posted 9 Dec 2022
Clean rooms, good ambience, and polite and helpful staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2022 on Hotels