Ratings based on 1,675 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Front desk staff were excellent - very attentive and friendly.
Comment from Hotel Management
28 May 2024 by JP, Hotel Management
Thank you for taking the time to tell us about your experience at Fort Pontchartrain Detroit, a Wyndham Hotel. It is always a pleasure to receive positive feedback.Jackie P.AGM
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by JP, Hotel Management
Thank you again for sharing your experience, and we look forward to serving you in the future.Jackie P.AGM
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by JP, Hotel Management
I sincerely apologize for the inconvenience we may have caused you. I want you to know that we appreciate your feedback. If you would be so kind to let us know what happened. It will allow us to resolve any problems that occur and help us to improve our services. We are truly didn't mean to inconvenience you and hope to offer you better services in the future.Jackie P.AGM
by A verified traveler
Posted 24 May 2024
loved it here, will be booking again next time I am in Detroit!
Comment from Hotel Management
25 May 2024 by JP, Hotel Management
Thank you again for sharing your experience, and we look forward to serving you in the future.Jackie P.AGM
by A verified traveler
Posted 24 May 2024
Great location downtown and perfect pictured room. Will definitely stay again. Valet was quick also
Comment from Hotel Management
24 May 2024 by JP, Hotel Management
We are honored that you found your hotel stay delightful. Customer satisfaction has always been our greatest reward.Jackie P.AGM
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by JP, Hotel Management
Thank you for taking the time to share your stay with us. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback.Jackie P.AGM
by A verified traveler
Posted 23 May 2024
Great place to stay with an even better view.
Comment from Hotel Management
24 May 2024 by JP, Hotel Management
Thank you for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.Jackie P.AGM
by A verified traveler
Posted 20 May 2024
Property is nice location only issue first room they provide us it was terrible the upon request they changed the room that is very good
Comment from Hotel Management
21 May 2024 by JP, Hotel Management
On behalf of the whole Fort Pontchartrain team, we are honored that you found your hotel stay delightful. Customer satisfaction has always been our greatest reward. Thank you very much. We hope to have you stay again with us.Jackie P.AGM
by A verified traveler
Posted 20 May 2024
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Comment from Hotel Management
21 May 2024 by JP, Hotel Management
On behalf of the whole Fort Pontchartrain team, I sincerely apologize for the inconvenience these issues may have caused you. Customer satisfaction is our top priority.Jackie P.AGM
by A verified traveler
Posted 19 May 2024
Rooms need a little work. But beautiful views of Detroit city and the River.
Comment from Hotel Management
21 May 2024 by JP, Hotel Management
On behalf of the whole Fort Pontchartrain team, we are honored that you found your hotel stay delightful. Customer satisfaction has always been our greatest reward. Jackie P.AGM
