Australia Hotels

The room was amazing, photos on the website are dreadful and do not depict the apartment well, would consider uploading better photos, including of all the facilities I was expecting an old hotel but was happily surprised when I arrived. The staff at the front desk were less than accommodating, we had a problem with our luggage and it was couriered to the hotel although even though we had asked if it was able to be left at the front desk when we arrived, they would not take it when it arrived. This was an inconvenience as I was out and had to return from where I was which I paid for and had to come get the bags or else the courier would have to deliver them the next day which meant I was out of pocket or else I would have no luggage until the next day!