Ratings based on 947 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cedar Falls
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Chris, Hotel Management
Thank you for your review! We hope to see you again soon!
by A verified traveler
Posted 29 May 2024
Great property conveniently located in the middle of East Village. Quick walk to bars and restaurants both there and in downtown area. Free daily breakfast was a bonus and also delicious. The pool and hot tub are great as well.
Comment from Hotel Management
2 Jun 2024 by Chris, Hotel Management
We are glad to hear that you enjoyed your stay! Please come visit again soon!
by A verified traveler
Posted 27 May 2024
Easy check in. The staff were all very friendly. The rooms were clean. Overall, it was a great stay
Comment from Hotel Management
27 May 2024 by Chris, Hotel Management
We are glad to hear that you enjoyed your stay! Please visit again soon!
by A verified traveler
Posted 26 May 2024
kool downtown feel
CLEAN AREA
Comment from Hotel Management
27 May 2024 by Chris, Hotel Management
We love that you enjoyed our hotel! Please come back soon!
by A verified traveler
Posted 23 May 2024
Breakfast was good. Carpet and some parts of the property are a little run down.
Comment from Hotel Management
24 May 2024 by Chris, Hotel Management
Thank you for your review! We appreciate your feedback!
by A verified traveler
Posted 22 May 2024
Des Moines is a wonderful city and Staybridge Suites Hotel was the perfect place to stay! Easily could walk anywhere and if not, there were nearby bike rentals. Parking was easy and secure. Lobby, hallways, and rooms were beautiful. Definitely my new Des Moines stay location from now on!
Comment from Hotel Management
24 May 2024 by Chris, Hotel Management
Thank you for your review! We are glad to hear that you enjoyed your stay!
by A verified traveler
Posted 15 May 2024
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Comment from Hotel Management
18 May 2024 by Chris, Hotel Management
Thank you for your review! We hope to see you again soon!
by A verified traveler
Posted 12 May 2024
There is no vent/exhaust in the bathroom/toilet to circulate air.
Comment from Hotel Management
13 May 2024 by Chris, Hotel Management
We are sorry to hear that you did not enjoy your stay. We hope you will give us another opportunity in the future!
by A verified traveler
Posted 12 May 2024
Great location and clean facilities, Only issue was having to pay for 2 day parking on a 1 night stay. Besides that everything was great.
Comment from Hotel Management
12 May 2024 by Chris, Hotel Management
We are so glad to hear that you enjoyed your stay! We hope to welcome you back soon!
by A verified traveler
Posted 11 May 2024
We had to complain that my daughter found a long blond hair in her bed.
Comment from Hotel Management
12 May 2024 by Chris, Hotel Management
We apologize for the difficulty but are glad that you enjoyed your stay otherwise. We hope you will give us a chance again in the future!
