Ratings based on 567 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
No one available for check out
by A verified traveler
Posted 26 May 2024
The hallways and some of the rooms smelled like pot. The room below us in the main floor had a dog the wouldn’t stop barking. Notified the front desk and problem not solved. We are moving to a different property due to our experience.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Rebecca, We appreciate you bringing this to our attention. Your feedback will be shared with the team to improve our services. We apologize for any inconvenience caused and regret to see you go. Thank you for staying with us, and we hope you give us another chance in the future.
by A verified traveler
Posted 26 May 2024
Very friendly staff
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Shawn,We are glad to hear that you found our staff to be friendly during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 24 May 2024
It was bad they had high school track meet in town that weekend
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello William,We apologize for any inconvenience caused by the local track meet during your stay. Events in the area can impact the hotel experience, and we strive to accommodate all guests to the best of our ability. Your feedback is appreciated as it helps us improve our services for future events.
by A verified traveler
Posted 20 May 2024
Easy check in. Very helpful when needed quiestions asked. Pool area was okay. Wish their was an area for littler kids.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Mandy,We're glad you had a seamless check-in experience and found our staff helpful. We appreciate your feedback regarding the pool area and will take it into consideration for future improvements. Thank you for staying with us.
by A verified traveler
Posted 20 May 2024
Pool was nice. No internal
Lock on the door cigarette burns on the sheets
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Robert, We appreciate your feedback regarding the pool and room experience. Your comments will be shared with the relevant teams for future considerations. Thank you for taking the time to share your thoughts on your stay with us.
by A verified traveler from Des Moines
Posted 19 May 2024
Not the best service. Shower/tub was backed up. Found a contact lens in the nightstand. The heat was on on a 92 degree day.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Jenny, We appreciate you sharing your feedback with us. We encourage guests to reach out to management with any concerns during their stay to ensure a comfortable experience. Your comments will be shared with the team for future improvements.
by A verified traveler
Posted 19 May 2024
k
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Eric, We apologize for any inconveniences experienced during your stay. Your feedback is important to us and will be shared with our team for future improvements. We hope to welcome you back to provide a better experience next time.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Antonio, We appreciate you choosing our hotel for your stay! If you have any additional feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for an even better experience!
by A verified traveler
Posted 19 May 2024
They need to turn down the chlorine in the pool
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Deanna,We appreciate your feedback and will share your comments with our team for their review. Your input helps us improve our services for future guests. If you have any more suggestions, please feel free to contact the management directly. Thank you for staying with us.
