Ratings based on 546 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Good
5 out of 5
by A verified traveler from Lincoln

Posted 22 Apr 2024
First and foremost the all the staff we encountered were super awesome and friendly. Especially the young girl who worked the front desk when we checked in. I have 0 complaints about the hotel. Breakfast was good. Pool area was nice and clean. Room was nice and clean. Bed was comfortable. I would definitely recommend to others!
4 out of 5
by A verified traveler

Posted 16 Apr 2024
Easy check in. Wonderful employees
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2024
4 out of 5
by A verified traveler

Posted 4 Mar 2024
Nice
Comment from Hotel Management
2 Apr 2024 by Morgan McCullough, Hotel Management
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines.
5 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Morgan McCullough, Hotel Management
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines.
1 out of 5
by A verified traveler

Posted 17 Feb 2024
Comment from Hotel Management
2 Apr 2024 by Morgan McCullough, Hotel Management
Thank you, for taking the time to survey. Unfortunately, giving us such a low score without even a tidbit of information as to why does not help us in our never-ending pledge for constant improvement & growth. Hopefully, we will have another opportunity should your travels bring you back to Des Moines to provide you with a more positive experience.
3 out of 5
by A verified traveler

Posted 2 Feb 2024 on Hotels
Check out time it’s at 11am, we had our do not disturb sign on, and room service keep knocking at our door at 7:30am. Very annoying
Comment from Hotel Management
2 Apr 2024 by Morgan McCullough, Hotel Management
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines.