Ratings based on 544 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Nice place
by A verified traveler
Posted 1 May 2024
Nice
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Rodolfo, Thank you for staying with us and for your gracious rating. On behalf of all of us at Sheraton Denver Downtown Hotel, we would like to invite you for another outstanding visit. Tony Dunn General Manager
by A verified traveler
Posted 26 Apr 2024
Excellent stay. Spacious clean room. Excellent food. Pleasant staff. Great amenities. Close to lots of sightseeing, shopping and restaurants. Would definitely love to stay here again.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
14 May 2024 by General Manager, Hotel Management
Dear Terri, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you and hope to have another opportunity to welcome you back soon. Tony Dunn General Manager
by A verified traveler
Posted 21 Apr 2024
I stayed two days but no room cleaning the whole time there
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Dear Machion, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. We hope you will come back for a perfect experience from check-in to check-out.Tony DunnGeneral Manager
by A verified traveler
Posted 20 Apr 2024
Fun
Comment from Hotel Management
21 Apr 2024 by General Manager, Hotel Management
Dear Cesar, Thank you for your recent stay at the Sheraton Denver Downtown Hotel and for posting a generous rating. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest and look forward to seeing you again soon. Tony Dunn General Manager
by A verified traveler
Posted 8 Apr 2024
Such a nice property. Love the bar, reataurant and perks. Sucks you have to pay to park.
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Amanda, Thank you for the review of the Sheraton Denver Downtown Hotel. We are delighted you loved our beautiful property and had a great time at our on-site restaurant and bar. We enjoyed having you and look forward to accommodating you again soon. Tony Dunn General Manager
by A verified traveler
Posted 29 Mar 2024
Super clean, comfortable and the staff was friendly. The restaurant had a wonderful breakfast, the waiter Juan was very friendly and attentive.
Comment from Hotel Management
8 Apr 2024 by Review, Hotel Management
Thank you for your review. We were happy to have you with us. Looking forward to seeing you again soon!
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 8 Mar 2024
Nice stay
Comment from Hotel Management
10 Mar 2024 by General Manager, Hotel Management
Dear Laurie, All of us at Sheraton Denver Downtown Hotel appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Tony Dunn General Manager
