Ratings based on 965 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Casper
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Kim , Hotel Management
Thank you for rating your recent stay Alexander!
by A verified traveler
Posted 27 May 2024
It was amazing
Comment from Hotel Management
28 May 2024 by Emma, Hotel Management
We're so happy to hear you enjoyed your stay with us, Justin!
by A verified traveler
Posted 27 May 2024
We stayed at Hyatt House Down Denver for 3 nights and were supposed to have housekeeping services every day but only received it one day and that was after speaking to the front desk workers on 3 separate occasions. There was no compensation for that. Other than that we had a good stay.
Comment from Hotel Management
28 May 2024 by Emma, Hotel Management
Thank you for your feedback. We're glad you enjoyed your stay overall but apologize for the housekeeping issues you experienced. This is not the standard we strive for, and your comments have been shared with our team to prevent this in the future.Please feel free to contact us directly so we can address your concerns directly. We hope to welcome you back for a better experience.
by A verified traveler
Posted 23 May 2024
Loved it
Comment from Hotel Management
23 May 2024 by n/a, Hotel Management
Thanks for the great review! We are glad you enjoyed your stay!
by A verified traveler
Posted 20 May 2024
nice place, clean, and good service
Comment from Hotel Management
24 May 2024 by n/a, Hotel Management
Thanks for the wonderful review! We are glad you enjoyed your stay and hope to welcome you back soon.
by A verified traveler
Posted 20 May 2024
I loved it
Comment from Hotel Management
20 May 2024 by n/a, Hotel Management
Thanks for the great review. We are pleased to hear that you loved the hotel and your stay! We hope to welcome you back soon.
by A verified traveler
Posted 16 May 2024
Rooms were nice and big, had a room with the kitchen included. Hotel was very nice and clean everyday. Staff was great. Didn't really care for the breakfast but coffee was good.
Comment from Hotel Management
16 May 2024 by n/a, Hotel Management
Thank you for leaving feedback regarding your recent stay. We are glad you enjoyed your time here! Thanks for choosing Hyatt!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Emma, Hotel Management
Thanks for your review, Janet!
by A verified traveler
Posted 6 May 2024
This hotel is super nice, very clean and and all staff was very friendly!
Comment from Hotel Management
6 May 2024 by Emma, Hotel Management
Thank you for your kind words, Brandi! We're glad to hear you enjoyed your stay with us and hope to welcome you back again soon!
by A verified traveler
Posted 4 May 2024
The parking was difficult. The windows were dirty in our room. No blanket for the sofa bed.
Comment from Hotel Management
4 May 2024 by Emma, Hotel Management
Thank you for your feedback. We're sorry for the inconvenience with parking, the dirty windows, and the missing blanket for the sofa bed. We'll address these issues promptly to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for a more enjoyable stay.
