Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
All
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Jose, thank you for your feedback! We're thrilled to know that you had an all-around excellent experience at Homewood Suites Denver Downtown Convention Center. Our team members strive to provide outstanding service, and it's great to see that reflected in your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 May 2024
Great location, very friendly front desk clerk!
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Monica, thank you for sharing your experience at Homewood Suites Denver Downtown Convention Center. It is wonderful to hear that you enjoyed our location and found our front desk colleague to be very friendly. We're looking forward to welcoming you back!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Thank you for sharing your perfect rating with us, LinsiAn!It's wonderful to see how much you appreciated your time at Homewood Suites Denver Downtown Convention Center! We want everyone to feel right at home at Homewood Suites Denver Downtown Convention Center. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
by A verified traveler
Posted 22 May 2024
Excellent value for your money compared to the 5stars around here 👍👍
Comment from Hotel Management
24 May 2024 by Customer Service, Hotel Management
Stacey-anne,Thank you for highlighting the excellent value at Homewood Suites Denver Downtown Convention Center. We're delighted to hear you found our offerings comparable to the five-star hotels in the area. We hope to welcome you back soon!
by A verified traveler
Posted 21 May 2024
The hotel amenities were fine. The breakfast was pretty decent. However, customer service was pretty much non existent. From the check in process to check out no one could care less about helping you, it was an inconvenience to ask a question. The only staff with any customer service skills were the valets. I would choose another hotel in the area at a comparable price.
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Chris, it is good to hear that you found our hotel amenities and breakfast satisfactory. We regret that the service you received did not meet your expectations during your stay. We value your feedback and will use it to improve our guest experience. It is great to know that our valet team met your expectations. Thank you for your insights, which will help us enhance our service quality.
by A verified traveler
Posted 20 May 2024
The massive amount of construction around the hotel was inconvenient at most, everything else was perfect. The staff were all great, it was also very clean. I stayed for my birthday weekend, and I overall had a great time.
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Yvette, thank you for sharing your experience at Homewood Suites Denver Downtown Convention Center. It is wonderful to hear that you had a great time during your birthday weekend. The team members will be glad to know you found their service excellent and the cleanliness commendable. We look forward to welcoming you back in the future!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Anthony, thank you for the fantastic rating! The team at Homewood Suites Denver Downtown Convention Center is thrilled you had a great stay. We're looking forward to welcoming you back again soon!
by A verified traveler
Posted 19 May 2024
N/a
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Thanks for the 4/5 rating, Michael!We're happy you had such a lovely stay at Homewood Suites Denver Downtown Convention Center! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Melody, thank you for choosing Homewood Suites Denver Downtown Convention Center! We're delighted to see you had a great stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 May 2024
Love the rooms, and how you have to scan your card to get to the elevator.
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Makayla, thank you for your wonderful feedback! The team at Homewood Suites Denver Downtown Convention Center is thrilled to hear you enjoyed the rooms and our added security feature with the elevator card scan. We're looking forward to welcoming you back soon!
