Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from chula vista
Posted 19 May 2024
Comment from Hotel Management
24 May 2024 by Lenaya, Hotel Management
Thank you for your review!
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
24 May 2024 by Lenaya, Hotel Management
Thank you for your review.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
9 May 2024 by - Raine Mitchell, Front Office Manager, Hotel Management
Thank you for being our guest and for taking the time to complete our Survey and sharing your experience with the Hilton Denver City Center. I noticed that your scores would indicate that your stay was less than satisfactory. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. If you have any specific items to share, our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me.
by A verified traveler
Posted 2 May 2024
Best pillows !!!
Comment from Hotel Management
2 May 2024 by La'Myia, Hotel Management
It is wonderful to hear you enjoyed the quality of our pillows. We hope to have you stay with us again!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Lenaya, Hotel Management
Thank you for your feedback. We are sorry to see you were unsatisfied with your stay. Please feel free to reach out to the hotel directly to discuss your concerns.
by A verified traveler
Posted 29 Apr 2024
Perfect stay courteous staff
Comment from Hotel Management
29 Apr 2024 by Lenaya, Hotel Management
We are delighted to hear you enjoyed your stay with us! Thank you for choosing Hilton.
by A verified traveler
Posted 28 Apr 2024
Track on bathroom door was broken a guest was trapped in the bathroom
Comment from Hotel Management
28 Apr 2024 by Lamyia, Hotel Management
I sincerely apologize for the for the status of your restroom door. And the experience that followed. We will definitely make sure we are taking care of rooms to ensure a comfortable and safe stay for our guests.
by A verified traveler
Posted 28 Apr 2024
Very nice hotel, room was decent for the time I was there
Comment from Hotel Management
29 Apr 2024 by Lenaya, Hotel Management
We are delighted to hear you enjoyed your stay with us! Thank you for choosing Hilton.
by A verified traveler
Posted 27 Apr 2024
Staff was very helpful and the place was clean and really nice
Comment from Hotel Management
27 Apr 2024 by La'Myia, Hotel Management
That is wonderful to hear! We are so happy to know that you enjoyed your stay with us!
by A verified traveler
Posted 25 Apr 2024
Good place to stay for for couple of days- convenient down down location.
Comment from Hotel Management
25 Apr 2024 by Ruben Membreno, Hotel Management
Nash, Thank you for your feedback! We hope to see you agaiin!
