Ratings based on 1,435 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 26 May 2024
Nice area with many shopping options across the street. Nice eating areas also close by.
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Nicole, thank you for sharing your feedback. It's great to hear that you enjoyed the location and the nearby shopping and dining options. If there’s anything specific you think we could improve on, please let us know. We hope you consider staying with us again in the future.
by A verified traveler
Posted 25 May 2024
Young staff member very rude didn’t know what he was doing
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Matthew, thank you for sharing your feedback. It is concerning to hear about your encounter with a team member. Your comments are appreciated and will be reviewed to ensure a better experience in the future.
by A verified traveler
Posted 21 May 2024
Great
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Jeff, thank you for your feedback and for choosing DoubleTree by Hilton Denver Cherry Creek. The team is delighted to hear you had a great stay. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Samira, thank you for taking the time to rate your stay. Your feedback is important to us, and we're always looking for ways to enhance our guests' experiences. Should you choose to return in the future, we'd be delighted to have the opportunity to provide an even better stay.
by A verified traveler
Posted 14 May 2024
It was a great facility with a fitness center and great walkability to various restaurants and shopping centers.
The only problem I had was the parking charge that was tacked on.
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Sulliven, thank you for your excellent feedback! We're delighted to hear you enjoyed the fitness center and the convenient access to local restaurants and shopping centers at DoubleTree by Hilton Denver Cherry Creek. Your comment about the parking charge has been noted. We're looking forward to welcoming you back soon!
by A verified traveler from Colorado Springs
Posted 12 May 2024
It was a 1 day business trip. Hotel was businesslike, could've been a a bit friendlier. All else was good.
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Steve, it's wonderful to hear that you found DoubleTree by Hilton Denver Cherry Creek suitable for your one day business trip. We strive to keep a professional atmosphere, but we're sorry if it came across as not as welcoming as you anticipated. Your feedback helps us improve, and we'll certainly aim to add more warmth to our engagement. We're glad to know everything else met your expectations and we hope to welcome you back on your next trip.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Customer Service, Hotel Management
Chae, it's great to hear that you had a five-star experience at DoubleTree by Hilton Denver Cherry Creek. We deeply appreciate your rating and hope that we will have the good fortune of welcoming you back in the future. Safe travels!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Customer Service, Hotel Management
Rebecca, thank you for your wonderful rating of DoubleTree by Hilton Denver Cherry Creek! We're thrilled to see that you had an excellent experience with us. We sincerely appreciate your feedback. We look forward to welcoming you back in the not too distant future.
by A verified traveler
Posted 6 May 2024
Car window was smashed out in the underground parking lot.
Comment from Hotel Management
6 May 2024 by Customer Service, Hotel Management
Dylan, we sincerely regret to hear about your unfortunate experience in the parking area. We understand the severity of such incidents and it's something that we take utmost care to avoid. Regardless of where guests park, there's an expectation of safety and peace of mind that they ought to have. We welcome the opportunity for further dialogue if you'd be open to discuss this further. Please contact us directly at your earliest convenience.
