Ratings based on 13 Verified Reviews
2.7 Room cleanliness
2.4 Service & staff
2.6 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2023
Fantastic stay, great beds, friendly personal and great breakfast.
Reasonable hotel rates too!
All around really amazing. Will stay again
Comment from Hotel Management
16 May 2023 by BLUEBERRY TOURIST HOTEL, Hotel Management
THANK YOU FOR THE POSITIVE FEEDBACKS!!! SEE YOU AND GOD BLESS.
by A verified traveler
Posted 10 Feb 2023 on Hotels
by A verified traveler
Posted 4 Sep 2020
by A verified traveler
Posted 3 May 2019
by A verified traveler
Posted 22 Nov 2018 on Hotels
No WiFi at all in the room
by A verified traveler
Just a room to sleep in.
Posted 1 Sep 2018 on HotelsIts okay to sleep in, bathroom needed a little maintenance, clogged showerhead and broken tub drain. Other than that, the room was quaint. The air conditioning was strong, but the big issue is the wifi. I was staying for business, and I had to use mobile data because none of my devices could connect to their wifi whichhad very little signal in my room. Breakfast wasn’t remarkable, buffet, but they hardly refilled the food, so there are limited choices if you eat late.
by A verified traveler from Los Angeles
Horrible Customer Service
Posted 28 Apr 2018Arrived at Hotel late at night, confirmed booking and paid booking for two rooms, at hotel only one room was providing to us and no other room was available, hotel was fully booked and cannot accomodate us and staff cannot do anything to give us a place to stay late at night, unforgettable and horrible experience, shuttle to airport was also advertised and they did not provide either, beware of their false advertisements
Comment from Hotel Management
5 May 2018 by Rissa, Hotel Management
Our apologies for your negative experience.
We were able to provide alternate hotel rooms in Queensland which is our sister company however the guests refuse to take them. With regards to the free shuttle advertisement, we don't provide free shuttle service to any guests whether from online booking or from direct to the hotel bookings. Thank you.
Again, we do sincerely apologize. We regret this had happened.
by A verified traveler
It was not a good stay
Posted 28 Jan 2017
Pros: They had a nice coffee cup with the Blueberry hotel on it and it was free to the guess
Cons: all most everything
Location: you had to take a taxi everywere
The staff was on the guess computer all of the time and the wifi did not work in the rooms and the breakfast was awfull the food was cold and poor quality. the tv and the music from the speakers in the ceiling were so loud you could hardly take to anybody and the staff was walking around singing to them selfes. I got lock out of my room and missed a meeting because the batteries went dead in the door lock and the maintance man had to use a butter knife to take out the screws of the battery holder.
by A verified traveler
Expensive for their kind of service
Posted 29 Nov 2016 on HotelsI got the twin room & stayed there for 4 nights. For the room's rate, I expected quality service. We asked for daily housekeeping. The beds were made up & the room smelled nice but the floor is dusty. The sink is leaking. The tub/shower area had small flying bugs. & we had to call the reception everytime to ask for bath towels bcoz the housekeeper always forget to leave clean towels in the room. The wifi voucher which is good for 2 days is already invalid the next day & it's not even 24 hrs since we used them. The dining area where they serve the breakfast buffet only have 6 tables. You have to wait for people to finish before you can eat. & they serve a lot of pork dishes & side by side with non-prok dishes which is a bit alarming for muslims like me. Some insensitive guests used the same serving spoon for ham on scrambled eggs. They only have 1 crew in the resto who takes the dishes out, replenishes food & takes your orders. So food replenishment is quite slow. Kudos to her though bcoz despite being so busy she gave us a fresh batch of scrambled eggs when I told her about my serving spoon dilemma. & she's very polite. Props also to the security guards who are also very polite, helpful & always greeted us with a smile no matter what time of day (or night) it is. Also, I like the native chocolate they serve. This hotel should consider hiring a few more people for faster & better service. Another hotel has better service for the same price. Too bad that one's fullybooked.
by A verified traveler
Needs improvement in cleanliness
Posted 2 Nov 2016 on HotelsOur stay at Blueberry almost near perfect.. cleanliness room was poor there is leftover cobwebs in cabinet, small cockroach in the bathtub, lots of moths in the bathroom... room is for small family not too spacious... requesting for additional 1 or 2 pillows and towels only require additional charges which other big or medium (like Infinity Suites) hotels willing to accommodate for minor request with no additional charges... No bellboy or person that can help assist a customer with many bagages or bags...
