Ratings based on 15 Verified Reviews

4.3 out of 5
100% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room.
4 out of 5
by A verified traveler from TRACY

Posted 1 May 2024
Excellent location on main road, next to has and McDonalds. Cagsawa Ruins less than 2 mins away.
4 out of 5
by A verified traveler

Posted 13 Feb 2024
the view of Mayon Volcano is great (only a bit blocked by McDonald's - not hotel's fault). the staff are super friendly and helpful. it is undergoing renovation so hope it will be better in terms of facilities/amenities. it is far from the city for those who need that.
4 out of 5
by A verified traveler

Posted 29 Dec 2023
The view was great. The people in the area were pleasant and kind. I rented a car there and driving was a thrill.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2023 on Hotels
2 out of 5
by A verified traveler

Posted 10 Jul 2023
The biggest problem with this property is that they have no backup systems in place to cope with an electricity power failure which happens frequently. At 3am the power went off; there is no backup generator and no emergency lights in the bedrooms, so you are left in complete darkness and with no air conditioning and no fans the heat is unbearable. The only choice is to get out of the room into the cooler outside night air. Not a great option when you plan to check out at 5am.
Comment from Hotel Management
24 Jul 2023 by Nelia, Hotel Management
Hi Michael, Thank you for taking your time to give us feedback. Our apologies for the inconvenience due to power failure specially during midnight. Our backup generators can only operate manually and to mitigate inconvenience we provide portable electric fan available upon request from the receptionist. As for our long term plan we are considering to setup Solar generator. Hope to see you again in the future.
5 out of 5
by A verified traveler

Mayon Volcano eruption, first look

Posted 23 Jun 2023 on Hotels
Friendly and welcoming staff. The location is perfect for viewing the mayon volcano. The roof top was perfect if you want to relax at night to view the mayon. They have a hammock. For the price, it's a good place to relax after exploring nearby pattractions. Walking distance to Cagsawa ruins. The only discomfort is, it's not sound proof and since along the national highway, you'll hear the loud noise of cars passing by. But will come back again , given the chance.
4 out of 5
by A verified traveler

Posted 7 Oct 2022
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5 out of 5
by A verified traveler from Queens Village

Posted 8 Apr 2022
Great location. Near the Cagsawa site and Mayon Volcano ATV trips.
5 out of 5
by A verified traveler

Posted 5 Jul 2019
I truly surprised the place, it is much my expectation, very accomadating staff, they always wear smiles. Very responsive to our concerned.,i love the place very clean and maintain, so I really love the people.. in yet very reasonable price.. but I liked most the view on the top of building, viewing one of seven wonder of the world. The MAYON Volcano
Comment from Hotel Management
7 Jul 2019 by Nelia, Hotel Management
Hi Ms. Belen, thank you for time in giving us a positive review. We are glad to have you in our place and hope to see you again. Have a safe travel and God bless