Ratings based on 1,308 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The parking was very close and convenient for me considering I just had knee replacement surgery so that was awesome
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Terri, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are glad you enjoyed your stay with us and that our convenient parking options enhanced your visit. We appreciate your feedback, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 27 May 2024
Very affordable. Clean. Quiet. Good beds. No complaints.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Brian, Thank you for sharing your experience at The Westin Dallas Park Central and for choosing us. It was a pleasure to know how much you loved our impeccable property and our signature Westin Heavenly Bed. We are also glad you found us to be of great value. Thank you again for your generous comments, and we hope to welcome you back soon for another revitalizing stay.Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 27 May 2024
The Westin Hotel was a great place to stay at such a short notice. From the quiet rooms to the very helpful staff the Westin hotel is a for all weekend getaways. 10/10
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Nina N, Thank you for choosing The Westin Dallas Park Central and for your gracious review. We are thrilled to know you had a great time with us and that our thoughtfully crafted property and intuitive associates exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 27 May 2024
Everything
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Terri, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Dallas Park Central your home whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 26 May 2024
Excellent
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Mark, Thank you for the generous rating and for being our guest. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we look forward to welcoming you again soon. Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 25 May 2024
Customer service was excellent.
Comment from Hotel Management
26 May 2024 by General Manager, Hotel Management
Dear Maria C, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are thrilled to know you had a great stay and that our intuitive hospitality exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
by A verified traveler from Shreveport
Posted 24 May 2024
The staff was very polite
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Kellie, Thank you for choosing to stay with us at The Westin Dallas Park Central. We hope you had an overall pleasant experience and are glad to know you liked our devoted associates. We will be sure to share your kind remarks with them. We appreciate your feedback and would love to see you again on your future visit to the area. Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 22 May 2024
Great
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Jorge, It was a pleasure having you as our guest at The Westin Dallas Park Central. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
by A verified traveler
Posted 21 May 2024
Did not honor marriet membership.late check out even after was promised
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Nathan, Thank you for choosing us and for your loyalty to our brand. We sincerely regret any disappointment you experienced when we could not honor your late checkout request. Unfortunately, during full occupancy, we are not always in a position to extend these benefits. We are very grateful for your patience, and we hope to have another opportunity to host you whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
by A verified traveler from Shanghai
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Tiancheng, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
