Ratings based on 1,165 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Excellent
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Sreejith, Thank you for choosing La Quinta Dallas Love field for your accommodation needs. It was a pleasure to serve you, we hope to have the opportunity again.
by A verified traveler
Posted 14 May 2024
great place for 1 night and close to Love field
,Scrambled Eggs were watery, sausage was not tasty
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Claudio, We appreciate your feedback we are glad that you enjoyed your stay. Thank you for your notes about your breakfast experience we will let the kitchen know about your notes. We would love to have the opportunity to serve you again soon.
by A verified traveler
Posted 12 May 2024
The property is very out dated, the halls smell of old carpet. The front desk were all nonchalant to customers & on their phones. The rooms were stained on the lamp shade, curtain, bed cover, and chair room 305. We did switch rooms it was a little cleaner. The bathroom had a new roach in it every morning we were there. The breakfast was the best part of our stay. I won’t stay again though
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Montressa, Thank you for choosing La Quinta for your Mother's Day weekend. We appreciate your feedback and continue to work hard for our guest's overall enjoyment. We are glad that you enjoyed your breakfast. Normally our customers find our professional staff to be both helpful and courteous. I am sorry to hear that was not the case during your stay. All of our rooms pass quality inspections to make sure they are ready for our guests and meet company standards. We're disappointed to hear that you feel you would not enjoy coming back for another stay. The team works hard at their jobs, and I am sure that we could improve your experience.
by A verified traveler
Posted 10 May 2024
Noisy an unsafe. Outside doors not locked after 10 PM and traffic direct through fron desk doors.
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Max, Thank you for taking the time to share about your stay. We offer convenient easy drive through covered access to the front lobby for easy weather sheltered access. Our front desk is strategically placed for clear visual of front door and lobby. Our guest's security is a priority to us, all our outside access doors except for lobby are key only entries and we have 24hour surveillance security service within and around the property. Thank you for choosing La Quinta for your hospitality needs.
by A verified traveler
Posted 8 May 2024
I recommend
Comment from Hotel Management
9 May 2024 by GM, Hotel Management
MATEO, Thank you for your recommendation much appreciated. Our team was delighted to offer you a great experience. We hope you will choose La Quint a Dallas Love field for future accommodations.
by A verified traveler
Posted 8 May 2024
The shuttle bus was supposed to pick us up in the evening at the airport, but when we called we were told that the driver had left work. We were told that we should order an Uber, and La Quinta would reimburse us.
In the morning, we were told the shuttle bus was not working. La Quinta called and paid a Lyft for us.
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Jill,Thank you for sharing about your stay at our property. We are sorry to hear about the confusion with the shuttle service. We do not offer 24-hour service; however we are happy to help our guests with assistance arranging alternative accommodations when needed. We apologize for any inconvenience this may have been. Thank you for choosing our property for your hospitality needs. We hope this will not deter you from giving us the opportunity to improve your experience at our property in the future.
by A verified traveler
Posted 8 May 2024
well groomed. plenty of parking. very clean. comfortable beds. nice staff.
Comment from Hotel Management
9 May 2024 by GM, Hotel Management
Judy, Thank you for sharing about your stay. We are delighted to share with our team members that you appreciated their hard work and dedication. We hope to have the opportunity to serve you again.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Kirkland, Thank you for taking the time to leave us a review. It was our pleasure to have you stay with us. We hope to have the opportunity to serve you again.
by A verified traveler
Posted 7 May 2024
The fitness room was below average with a broken recumbant bike and cramped workout area. The pool was external but there was no direct entrance from within the hotel. There was a Wet Rug sign the whole time Fri - Mon around the elevators.
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Frank, Thank you for sharing about your recent stay. Your feedback is important to us. We do have an outside door that offers easy access to both the pool and the parking area. We run scheduled quality checks to assess all our gym equipment, we will make sure to take another look at the bikes. We would love to have the opportunity to improve your experience at our property.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
9 May 2024 by GM, Hotel Management
Maria e, Thank you for taking the time to leave a review about your great stay. It was a pleasure to have you. We hope to have the opportunity to serve you again soon.
