Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Great stat. Enjoyed the excercise room! Really needed that time for my trip. Great dining options. Great location. Room was nice and location was great. Easy parkng. The bathroom was my only complaint, very low water pressure and heat wasn’t all that great but was fine.
by A verified traveler
Posted 28 May 2024
A/C is an issue on the 9th floor at the elevator lobby.
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Dan,Thank you for your feedback. The team at Hilton DFW Lakes Executive Conference Center will certainly look into the concern you raised. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,Hilton DFW Lakes Executive Conference Center Team
by A verified traveler from Asheboro
Posted 27 May 2024
I have no complaints about this property. From the customer service to transportation to food and drinks. I will definitely be a repeat customer.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Christy, the team at Hilton DFW Lakes Executive Conference Center is thrilled to hear you enjoyed your stay. We're pleased that our service, transportation, and dining met your expectations. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
Enjoyed our stay. Rooms were excellent clean and cool. The bed and pillows were so comfortable and the staff were friendly. Definitely will recommend to friends and family.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Michael, thank you for your kind words! The team at Hilton DFW Lakes Executive Conference Center is thrilled that you had an enjoyable stay. It’s wonderful to hear that the rooms, bedding, and our team's friendliness all met your expectations. We look forward to welcoming you back and appreciate your recommendations.
by A verified traveler
Posted 24 May 2024
Lots of food options and shopping
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Jesse, thank you for sharing your positive experience at Hilton DFW Lakes Executive Conference Center. The team is delighted you enjoyed the variety of food options and nearby shopping. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 21 May 2024
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Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Krystal, thank you for sharing your experience. The team at Hilton DFW Lakes Executive Conference Center is thrilled to have made your stay enjoyable. We're looking forward to welcoming you back for another exceptional visit!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Ryan, the Hilton DFW Lakes Executive Conference Center team is thrilled to see your positive rating! We look forward to welcoming you back for another outstanding stay.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Customer Service, Hotel Management
KAEN, thank you for your feedback. Your experience is important, and it is disappointing to see that it did not meet your expectations. Our team is dedicated to providing a better experience and we would appreciate the chance to learn more about your stay to make improvements.
by A verified traveler
Posted 15 May 2024
Nice all around hotel. Good facilities. Shuttle service was subpar for a 4 star hotel. We spent 20 min in airport picking up people before heading to hotel. Only had - shuttle every 1 hr in the morning to get to airport
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Matias, thank you for taking the time to share your feedback. It's great to hear you enjoyed the facilities. We strive to provide excellent service all around and regret any inconvenience experienced with the shuttle service. Your comments are valuable and will be reviewed to ensure enhancements. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 13 May 2024
Our favorite hotel for DFW airport…
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Carole, thank you for your warm words! We're thrilled that Hilton DFW Lakes Executive Conference Center has become your favorite choice when travelling via DFW airport. Our dedicated team members look forward to hosting you again in the future. Safe travels!
