Ratings based on 9 Verified Reviews

3.3 out of 5
100% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2020
4 out of 5
by A verified traveler

Posted 5 Dec 2019 on Hotels
Great staff, only issue was the window in the hallway let a lot of light in which made it difficult to sleep. The rooms are a little small.
5 out of 5
by A verified traveler

Nice quiet place to relax!

Posted 24 Jan 2019 on Hotels
The staff were great and my wife and I really enjoyed our stay! Thank you
Comment from Hotel Management
4 Feb 2019 by Hotel Formosa Management, Hotel Management
Dear Mr. Samuel, Thank you so much for taking the time to write a review about your stay in our hotel. We greatly value your feedback as they help us serve guests better. We're delighted that you and your wife had a pleasant stay in our hotel. Communication with hotel guests is very important to us, and we'll be sure to relay to the staff that you were happy with their service. Our hotel aims to provide a truly unique experience for our guests and we are glad to have met your expectations. Thank you again for choosing Hotel Formosa Daet and we hope to welcome you again.
1 out of 5
by A verified traveler

Posted 2 Jan 2019 on Hotels
It is a worst hotel..no slippers tv and telephone is not working , no blankets, no coffee maker, no bidet at cr, they made a housekeeping but not changing the bed sheet and towels and the breakfast is so bad
Comment from Hotel Management
6 Feb 2019 by Hotel Formosa Management , Hotel Management
Dear Ms. Adela, Thank you very much for taking the time to review your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for the incovenience that you have experienced during your stay. At that time, there was an ongoing typhoon that resulted to a power outage in the whole town. Despite the electricity brought about by our generator, it was our TV cable and telephone providers themselves that were down. As we value transparency to our guests, we make sure that the amenities we provide in our rooms are listed in Expedia and our website. We have bidet and coffee makers in our suite but unfortunately, it is not the room that you booked. You may also find our coffee makers in our breakfast nook. Please note that our amenities are matched with the corresponding rates of the room, and the photos in our gallery do not reflect what’s inside every room as they are for viewing purposes only. We also make sure to regularly change our bedsheets and towels, and we’re sorry if you felt like they were not new. Rest assured, we have discussed this with our housekeeping staff. We pride ourselves for being one of the best and are usually known for our attentive staff and great hospitality. We are truly sorry that you felt differently. Your comments and feedback are well noted. We have seriously briefed the concerned team and we will take all possible measures to ensure improvements are made.
4 out of 5
by A verified traveler from alabang, ph

Posted 21 Dec 2018
very nice!
Comment from Hotel Management
4 May 2019 by Tricia of Hotel Formosa , Hotel Management
Dear Mr. Menard, Thank you very much for your kind words. We at Hotel Formosa are overjoyed to hear your feedback. We hope to see you soon on your next visit to Daet!
2 out of 5
by A verified traveler

Posted 1 Nov 2018
The hotel policy does not allow us to pack the complimentary breakfast because we were scheduled to depart the hotel at an earlier time.
Comment from Hotel Management
4 May 2019 by Tricia of Hotel Formosa Daet, Hotel Management
Thank you for your feedback. We strictly do not allow take-outs of our breakfast to avoid food spoilage and to significantly minimize our impact on the environment. We hope for your kind understanding.
5 out of 5
by A verified traveler

A comfortable hotel.

Posted 3 Oct 2019 on Hotels
Hotel Formasa is a comfortable hotel. It has good service, and polite staff. It's a small hotel but werry comfortable and is placed werry central but not too sentral. So the noise is not bad.
Comment from Hotel Management
3 Oct 2019 by Hotel Formosa Management, Hotel Management
Dear Mr. Frode, Thank you very much for the perfect rating! We are extremely delighted to hear about your comfortable and pleasant stay in our hotel. Thank you for your input regarding our convenient location. Hotel Formosa is fortunate to be in such a great location - at the center of Daet with everything you need close by while still being away from the city noise, providing peace and comfort to our guests. Communication is very important to us and we'll be sure to relay to our staff that you liked their service. Thank you again for making Hotel Formosa your home away from home and we hope to see you soon in your next visit to Daet!
2 out of 5
by A verified traveler from Japan

Posted 1 May 2019
受付が、二階にありエレベーターがないため不便です。 部屋は、窓ガラスがすりガラスで外の景色が見えないため、圧迫感がああります。 朝食は、外にでて、二階にあり不便でした。
Comment from Hotel Management
4 May 2019 by Tricia of Hotel Formosa Daet, Hotel Management
Dear Mr. Okada, Thank you for taking the time to write a review. We greatly value feedback as they help us improve. Please allow us to explain our building structure. Our front desk is situated in the second floor as the ground floor used to be another establishment. Due to a high demand for more rooms and a breakfast option, we recently renovated the ground floor to accommodate more guests and to provide an area where guests can enjoy their breakfast. We purposely situated our breakfast nook at the second floor so that guests can enjoy the relaxing farm view as they are having their meals. To make it convenient for our guests, we just tell them to dial "0" for any requests and our staff will be the ones to bring their requests to them. We offered to bring your requests to your room, but you insisted that you'll get it from the lobby, and we didn't want to impose any further. We wish you would have told us about your concerns while you were staying with us so that we could have assisted you better. Our Newly Renovated Deluxe Rooms have frosted windows so that guests can maintain their privacy as they are situated in the ground floor where a lot of people pass by. We try our best to accommodate all the suggestions of our guests and incorporate them in our hotel, and we have noted yours as well. Thank you again for your feedback as we strive to improve each day. We hope that through this, you are able to get a better insight on why our hotel structure.
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