Ratings based on 671 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Excellent hotel but went during renovations
by A verified traveler
Posted 14 Apr 2024
For being a 5 star hotel we did not recieve the treatment.
Upon checkin the staff notified us that the AC had not been turned on a recommended we ope. The windows immediately. They also let us know no amenities were included and we had to purchase a shampoo, co ditioner. Body wash if we wanted it. It wasnt expensive but still.
Room was hot and hard to sleep even with the window ope. But between alergies and Korea air quality i suffered from sleeping with it open all night.
This is the 3rd time i have stayed at the hotel and the worst yet. Hopefully they are working to make thi gs right
by A verified traveler
Posted 18 Dec 2023
great old hotel; some may say its classic but its also little with smoke smell and no air-condition in winter time (it was awkwardly one hot winter day).
by A verified traveler
Posted 12 Dec 2023
by A verified traveler
Posted 31 Jul 2023 on Hotels
Perfect place!
by A verified traveler from Montgomery
Posted 11 Jul 2023
Everything is good but staff so unkind.
by A verified traveler
Posted 6 Apr 2023 on Hotels
by A verified traveler from Montgomery
Posted 23 Feb 2023
by A verified traveler
Posted 31 Jan 2023
by A verified traveler
Posted 26 Dec 2022
none