Ratings based on 56 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2023 on Wotif
by A verified traveler
Posted 28 Mar 2023 on Hotels
Comment from Hotel Management
11 Apr 2023 by Nikolai, Hotel Management
Thank You so Much ma'am Valerie, for staying with us. Be Safe always, God Bless.
by A verified traveler
Posted 21 Jul 2021 on Hotels
by A verified traveler
Posted 18 Feb 2020
Get location and friendly helpful staff. Goid was also great, included breakfast menu was the best i've had in the Philippines to date.
Comment from Hotel Management
18 Feb 2020 by Manager, Hotel Management
Hello!
Thank you so much for your nice comments, we're glad you enjoyed your time with us and our awesome breakfast! Hope to see you again sometime soon.
by A verified traveler
Posted 24 Dec 2019 on Hotels
Comment from Hotel Management
28 Dec 2019 by Manager, Hotel Management
Hi there,
We are glad you enjoyed your time with us, we hope to see you again soon!
by A verified traveler
Good location, nice food, clean
Posted 31 Jul 2019 on HotelsThe management at Hippocampus we’re excellent. We booked the room less than 24 hours before arriving but they responded to emails immediately and organised our transfer from Cebu airport.
The rooms at Hippocampus are fairly basic but still some of nicest on the island from what I saw. The rooms are clean and comfortable and the ac works well. The balcony is also really nice especially if there is a rainy patch. WiFi didn’t work in our room but you can just walk down the stairs and it connects in the restaurant or on the beach although can be slow.
The shower water is slightly salty however we extended our stay and moved hotel (Hippocampus was booked up) and their water was the same. This is just how it is on malapascua. The water was nice and warm though and the pressure was ok and you get used to the slight saltiness!
Comment from Hotel Management
3 Aug 2019 by Dor, Hotel Management
Hello,
Thank you for your nice comments! We are glad you enjoyed your stay with us, despite some medical bumps in the road, we appreciate your feed back! The water right now is still slightly salty but is getting better with more rain. The water table is still recovering from the dry season. Wishing you well on the rest of your travels!
by A verified traveler
Posted 16 May 2019 on Hotels
Very nice hotel on the beach. Having salt water piped into my shower and sink was very strange and not enjoyable at all. Showering in salt water? No thanks. Next time I'll stay in a hotel that has Fresh Water.
Comment from Hotel Management
22 May 2019 by Manager, Hotel Management
Hi there,
We are glad you enjoyed your time here with us, we appreciate your feed back! Our apologies for the unusual saltiness of the water. We are coming towards the end of the dry season here on the island and we haven't had any significant rain fall in several months. As a result the fresh water source levels on the island have dropped significantly therefore concentrating the natural salts and minerals in the water. We assure you that it is not sea water we are supplying to our rooms. Our water comes from wells as does every water source here in Malapascua, and we are all experiencing the same difficulties with the salt levels in the water. Our apologies for any inconvenience caused.
by A verified traveler
Lovely
Posted 15 Dec 2018 on HotelsLovely Island cant wait to get back
Comment from Hotel Management
16 Dec 2018 by Dor, Hotel Management
So glad you enjoyed your time and thank you for staying with us, hope to see you again in the future!
by A verified traveler
Posted 6 Aug 2018 on Hotels
Very nice location and clean comfy room
by A verified traveler
Great place Great value!
Posted 26 Jul 2018 on HotelsHad a great stay at Hippocampus, incredible value for money and one of the best restaurants on the island! They are also right next to Devocean Divers which is a great dive shop!
