Ratings based on 961 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
1 Jun 2024 by Vi, Hotel Management
Dear Ms. Carole,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.
by A verified traveler
Posted 23 May 2024
Very friendly and helpful. Wonderful breakfast.
Comment from Hotel Management
24 May 2024 by Sanouva Family, Hotel Management
Dear Ms. Cindy Willingham,Warmest greetings from Sanouva Danang Hotel !We are incredibly grateful that you took the time out to share your feedback with Sanouva Danang Hotel. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your breakfast in our hotel – it means the world to our entire team!We look forward to serving you again soon!
by A verified traveler from Toronto
Posted 12 May 2024
Excellent staff, good central location, hotel clean and quiet.
I would stay here again definitely!
Comment from Hotel Management
14 May 2024 by Sanouva Family, Hotel Management
Dear Mr. Lee Joseph,We are delighted to read from your review that you are enjoy your stay with us and we also appreciate you pointing out our good service you received from the staff. We truly appreciate you taking the time to recommend Sanouva Danang Hotel and look forward to welcoming you back soon.Thank you very much.
by A verified traveler
Posted 10 May 2024
Too restrictive and the services inadequate
Comment from Hotel Management
10 May 2024 by Sanouva Family, Hotel Management
Dear Mr. Vincent Leong,We are incredibly grateful that you took the time out to share your feedback with Sanouva Danang Hotel. We would like to express our sincere apologies for any inconvenience this may have caused during your stay with us. We wish to have the detailed information about your desired stay so that we will try our best to serve you better for the next time.Our pleasure is to be at your service !
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Sanouva Family, Hotel Management
Dear Ms. Fung Kwan Yi,Delighted to read that you had a pleasant stay at Sanouva Danang Hotel.From our hearts to yours, sending you all the best! See you again very soon!
by A verified traveler
Posted 7 May 2024
Amazing hotel
Comment from Hotel Management
9 May 2024 by Sanouva Family, Hotel Management
Dear Mr. Haki Osmani, Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review on Expedia. We are so happy to know that you was so satisfied with our services .Once again, how wonderful it was for having chance to meet and serve you recently. We, Sanouva Team looks forward to your return soon again. All the best for you,
by A verified traveler
Posted 7 May 2024
The best part was the view! I had the view of the city and the Dragon Bridge. It was amazing! I watched the sunrise every morning from my window!
The room was very spacious and comfortable. I would stay there again!
Comment from Hotel Management
9 May 2024 by Sanouva Family, Hotel Management
Dear Ms .Gelena Gorelik,Warmest greetings from Sanouva Danang Hotel !We are incredibly grateful that you took the time out to share your feedback with Sanouva Danang Hotel. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay with us – it means the world to our entire team !We look forward to serving you again soon !
by A verified traveler
Posted 6 May 2024
Great nice place! The air conditioning could be better. Mite need a fan to help haha but otherwise great hotel and great breakfast yum!
Comment from Hotel Management
7 May 2024 by Sanouva Family, Hotel Management
Dear Mr. Kazimir Maligranda,Thank you for your choice of staying with us at Sanouva Danang Hotel. We do really appreciate your feedback of the the air-conditioner you have experienced at our hotel, as your comment is undoubtedly quite a resourceful insight to us. We would like to extend our sincerest apology for such an unexpected inconvenience the issue may have caused you. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your breakfast in our hotel.All our team members look forward to welcoming you again soon for more relaxing time !
by A verified traveler
Posted 4 May 2024
Safe, convince.
Comment from Hotel Management
7 May 2024 by Sanouva Family, Hotel Management
Dear Mr. Thien,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.
by A verified traveler from walnut
Posted 2 May 2024
It has a very bad smell in our room the first night. It gets better from the second night on but then1st night left us a bad impression.
Comment from Hotel Management
13 May 2024 by Sanouva Family, Hotel Management
Dear Mr. Pat Ping Yuan,Thank you for your choice of staying with us at Sanouva Danang Hotel. We do really appreciate your feedback of the smell in room as maintenance on first night you have experienced at our hotel, as your comment is undoubtedly quite a resourceful insight to us. We would like to extend our sincerest apology for such an unexpected inconvenience the issue may have caused you. It is always our highest priority to us to ensure that your satisfaction is at the top of our agenda at all times.We look forward to welcoming you again at Sanouva Danang Hotel for your next trip to the city. Wish you all the best !
