Ratings based on 18 Verified Reviews

3.9 out of 5
60% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Sep 2019
The room is spacious, but the bathroom is a little small. The shower head is fitted right in front of the door and there is no space for a curtain to separate the toilet bowl from the shower. The sink is also small.
5 out of 5
by A verified traveler from Singapore

Posted 18 Feb 2019
From 16 to 18 February 2019, it was another wonderful stay in Sahid Mutiara Hotel in Karawaci. Truly, Ms Gita showed her wonderful and sincere smile jovially when she saw me. A feeling made me (and you) felt like you had returned home. All other staffs were polite too. My 3 friends told me they had enjoyed their stay in this hotel as they like the room cleanliness, good restaurant food and many others. We stayed in Room 610 and 612. I definitely will return to Sahid Mutiara Hotel again.
Comment from Hotel Management
20 Feb 2019 by Hando (Reservation), Hotel Management
Thank you very much for the compliment Mr. Chung Kun Ng. Looking forward to see you again.
5 out of 5
by A verified traveler

Posted 18 Feb 2019
From 16 to 18 February 2019, it was another wonderful stay in Sahid Mutiara Hotel in Karawaci. Truly, Ms Gita showed her wonderful and sincere smile when she saw me. A feeling made me (and you) felt like you had returned home. All other staffs were polite too. My 3 friends told me they had enjoyed their stay in this hotel as they like the room cleanliness, good restaurant food and many others. We stayed in Room 610 and 612. I definitely will return to Sahid Mutiara Hotel again.
Comment from Hotel Management
12 Apr 2019 by Hando, Hotel Management
Thank you for staying at Sahid Mutiara Karawaci and taking the time to write your nice experiencein our hotel at Expedia
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Wonder Time

Posted 27 Mar 2018
I returned Paragonbiz Hotel on 25 March 2018. It was an wonderful time I had as I met Ms Gita, beautiful young staff, again. Ms Gita shared her sincere concern for my mother. My mother had been hospitalized more than 8 weeks. I truly appreciated her kind caring. Ms Gita still gave me her charming smile... I am giving my thank you to her. Despite my short stay in this hotel, nevertheless to mention, Paragonbiz Hotel always maintain a high level of room cleanliness with good functionality of facilities. In the restaurant, ground floor, there dinning environment was perfect with many young waiters and waitresses servicing professionally... especially Ms Vina. Paragonbiz Hotel is a place I would always return.
Comment from Hotel Management
9 Apr 2018 by Hando Whahana, Hotel Management
Dear Ng Chung Kun, Warm regard from ParagonBiz Hotel Karawaci.. Thank you very much for your kind compliment.
3 out of 5
by A verified traveler from canada

Posted 15 Jan 2018
Mouldy sink, I asked them to clean it but never happen. The breakfast need more variety.
Comment from Hotel Management
23 Jan 2018 by Hando, Hotel Management
We do apologize for the inconvenience, we will follow up the issues. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Smiling and caring faces

Posted 7 Jul 2017
I stayed in Paragonbiz Hotel, 19 June to 21 June, with great satisfaction. Besides the clean room and clean facilities, the staffs' services is awesome. Gita, the hotel young lady receptionist, impressed me. She speaks English well. She services every hotel guests with her loving smile. She resolved all my matters professionally including the big plastic bag she gave me. I used that big plastic bag to contain all (last minutes) items conveniently.... it is Fantastic! Gita's working attitude and sincere caring are laudable. Good job...keep it up, Gita.
2 out of 5
by A verified traveler

Karawaci stay

Posted 22 Oct 2016 on Hotels
Price and location is good , but the room is tight and a little smelly ,and towel was dirty. I will never come back to this hotel.
4 out of 5
by Naomi from Bendigo

We enjoyed our stay

Posted 9 Jan 2016 on Hotels
We stayed here on a one night stop over on the way from the UK to Aus. We just wanted a relaxed time where it was easy to sleep and swim with our eighteen month old. We enjoyed our time, all the staff were friendly, the mattress was comfortable and the room was clean. We were upgraded to the executive room and it had space and a view. There wasn't a fridge but we didn't need one and we were happy for the value for money. The taxi took 40 mins to and from the airport.
4 out of 5
by budi from Tangerang

Feels like home..

Posted 10 Nov 2015 on Hotels
We are staying for one night and it was lovely to stay at this hotel. The kids love the pool. Breakfast is quite good, but not too special. Staffs were nice and very helpfull. Check in is quick. We will recommend this hotel to our friends for sure. Keep it up, Paragonbiz Hotel!
4 out of 5
by Chew

This traveler left a rating score only Posted 9 Jul 2015 on Hotels