Ratings based on 31 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2024
Very close to the biking trails
Comment from Hotel Management
16 Mar 2024 by Kim, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 28 Feb 2024
Was a different experience from campground. Lovely huge dining, sitting room.
Comment from Hotel Management
28 Feb 2024 by Kim, Hotel Management
Thank you for staying with us, it was lovely to meet you.
by A verified traveler
Posted 21 Feb 2024
It is NOT a hotel and should not be advertised as such. It may be a hostel. The room does not have any windows and is claustrophobic and very stuffy. The linen was also smelly. There were no towels in the room or the shared bathroom and none were offered at checkin. I had to go down to find the manager to get towels which were smelly. There are NO toiletries supplied, so bring your own or better stay elsewhere.
Comment from Hotel Management
21 Feb 2024 by Netmay OWNER, Hotel Management
Well This is a big surprise to receive a review like this when 95% of our guests rate us very clean and great place to stay???We are not a hotel and if Expedia state we are then they have changed our category and if we were a hotel our prices would be twice as much.I would suggest you read WEB sites prior to booking as our site states towels are supplied at an extra cost. (Some guests have been known to taking them on departure) Soap dispensers are in each bathroom and all our linen is sent to a professional Laundry in town everyday to be washed and ironed. All towels are also so not sure how you can state they were smelly?? We can supply toiletries also if requested but our price is a lot lower than our counterparts so that people do not pay twice as much to stay with us.You obviously booked the lowest price to get a bargin deal. And expected all the trimmings that one gets at a 5 star hotel.I suggest you dig deeper into your pocket and get the gorse out next time, Pay for the top deal to get what you want MATEAs for rooms being stuffy that again is an understatement as the skylights open for air and at this time of the year it is hot in any place one stays and I personally have stayed in big high rise hotels with no windows At least you had a skylight to look out and there was a fan in your room for air circulation. I find your review very untrue and obviously you have plenty of time on your hands to sit and complain over a trivial bit of overexaggerated bull that could have been sorted if you had pointed it out on site so we could have seen for ourselves if anything you stated was true.
by A verified traveler
Posted 14 Feb 2024
Shared kitchen area and others were extremely noisy late and very early in the morning.
Comment from Hotel Management
16 Feb 2024 by Netmay, Hotel Management
So sorry you had noise We do have a manager on site so not sure why you could not have reported the noise after 10pm?? After all some people do get a little bit talkative at times and if you read our profile the Ensuite has a kitchenette and a communal cooking kitchen. Maybe next time dig deeper into your pocket and pay more for a private motel.Thankyou for your commentRegards
by A verified traveler
Posted 11 Feb 2024
Good stay for one night
Comment from Hotel Management
16 Feb 2024 by Netmay, Hotel Management
Thankyou for your comment
by A verified traveler
Posted 8 Feb 2024 on Wotif
Way out of town, not a convenient location. Hard bed!
Comment from Hotel Management
8 Feb 2024 by Net, Hotel Management
You obviously didn’t read our web site??Or maybe can’t readStates we are out of townAs for hard bed??You are the 1st guest in 8 yrs that have stated this???!!!Nevertheless you obviously got a great deal financially but would suggest you shop around next time
by A verified traveler
Posted 23 Jan 2024 on Wotif
Staff were very helpful, and the unit was very clean, tidy and comfortable.
Comment from Hotel Management
23 Jan 2024 by Kim, Hotel Management
Thank you for staying with us and we are glad you enjoyed your stay
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by Kim, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 31 Oct 2023
This would be an excellent place to stay when the races are on. It is spacious and the layout is nice for a group of people.
Comment from Hotel Management
8 Nov 2023 by Kim, Hotel Management
Thanks for staying with us
by A verified traveler
Posted 24 Oct 2023 on Wotif
Good place to stay, clean and easy to find
Comment from Hotel Management
24 Oct 2023 by Lyn, Hotel Management
Thanks Richard Come again
