Ratings based on 788 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Delivered as expected.
The accommodation provided the expected facility for our 2-night winter visit. An added bonus was the on-site 'The Palms' restaurant.
by A verified traveler
Posted 6 Jun 2024
great resort for family trip
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 26 May 2024
Room was shocking dirty with cobwebs everywhere hanging down and walls had thick dust all over them that when you touch them you left a handprint. Blinds were splattered with Brown filth. Old prehistoric blankets on the bed, cold for winter, need to update their bedding. Outside lights did not come on when it was dark out and dangerous to walk down the stairs, sensors are not set for the right timing/season. Bathroom rot around cupboards. Overall, not a pleasant stay, would not visit here again.
by A verified traveler
Posted 10 May 2024
Clean and tidy. Close to waterfront and walking distance to shops.
Comment from Hotel Management
20 May 2024 by Robyn, Hotel Management
Hi Geoff, Thank you for your positive review. we are so glad you enjoyed your stay.
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
20 May 2024 by Robyn, Hotel Management
Thank you for your review. We hope to host you again.
by A verified traveler
Posted 29 Apr 2024
Great location, restaurant onsite, walking distance to shops, supermarket and activities. Walls are thin though so could hear all the noise from others .
Room very big, comfy bed and great facilities
Comment from Hotel Management
20 May 2024 by Robyn, Hotel Management
Thank you for your review Susan,So glad you enjoyed your stay and we hope to host you again.
by A verified traveler
Posted 15 Apr 2024
Lovely clean room, easy to check in, comfortable bed and nice and quiet
Comment from Hotel Management
16 Apr 2024 by Daniel, Hotel Management
We're glad you enjoyed your stay Sharen, come back any time!
by A verified traveler
Posted 6 Apr 2024
Well one thing I notice in all rooms had roller blinds and Curtins my room had a roller blind No curtain so I had to keep my roller blind down so nobody could see inside my room other that its a great place to stay
Comment from Hotel Management
20 May 2024 by Robyn, Hotel Management
Thank you Kim. Glad you found it a great stay. We are thrilled to let you know that we now have new curtains in all the rooms.
