Ratings based on 989 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Great access to South Coast Plaza!
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Great stay! Only criticism was that my room wasn’t ready by 4pm. I didn’t get to check in until after 5pm
Comment from Hotel Management
30 Apr 2024 by Rooms Operations Manager, Hotel Management
Thank you for staying with us. We value your feedback and hope to welcome you back with us again.
5 out of 5
by A verified traveler from Huntington Beach

Posted 25 Apr 2024
Very nice Hotel close to South Coast Plaza, OCMA, and Segerstrom Center
Comment from Hotel Management
30 Apr 2024 by Rooms Operations Manager, Hotel Management
Thank you for staying with us. We value your feedback and hope to welcome you back with us again.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Great property. I stayed there for 2 months and enjoyed it very much.
Comment from Hotel Management
30 Apr 2024 by Rooms Operations Manager, Hotel Management
Thank you for staying with us. We value your feedback and hope to welcome you back with us again.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great location and experience
Comment from Hotel Management
30 Apr 2024 by Rooms Operations Manager, Hotel Management
Thank you for staying with us. We value your feedback and hope to welcome you back with us again.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Rooms Operations Manager, Hotel Management
Thank you for staying with us. We value your feedback and hope to welcome you back with us again.
5 out of 5
by A verified traveler from valencia

Posted 15 Apr 2024
Great family and dog friendly hotel.
Comment from Hotel Management
30 Apr 2024 by Rooms Operations Manager, Hotel Management
Thank you for staying with us. We value your feedback and hope to welcome you back with us again.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
13 May 2024 by Westin South Coast Plaza, Hotel Management
Dear Arpi,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
13 May 2024 by Westin South Coast Plaza, Hotel Management
Dear Diamond,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I have shared your great review with our Executive Leadership team at the hotel. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Comment from Hotel Management
13 May 2024 by Westin South Coast Plaza, Hotel Management
Dear Jazmine,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!