Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
2nd bed in room super lumpy.
Painters tape on wall in bathroom.
Comment from Hotel Management
4 Jun 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Robin,Thank you for taking the time to share your experience with us. Your comments have been reviewed by Senior Management and corrective actions taken.We look forward to your next say
by A verified traveler
Posted 19 May 2024
We enjoy staying at this Hilton. Rooms are comfortable. Dining options are great. This property has a pizza oven and has a variety of food options. Food is good. The bar and dining area is very nice. Good service. We stay here as often as possible when in the area.
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Thank you for being our guest. We hope to see you again soon.
by A verified traveler from Santa ana
Posted 8 May 2024
Awesome
Comment from Hotel Management
23 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Thank you for taking the time to share your experience with us. We love seeing our guests smile. We look forward to seeing you again in the near future
by A verified traveler from Howe
Posted 23 Apr 2024
Room was just what i needed. I will stay there next trip to Costa Mesa.
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Thank you, Mark. We especially appreciate our returning guests.
by A verified traveler
Posted 23 Apr 2024
Relaxing, friendly staff...I like the bed most, I sleep well.
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Thank you Maria, we love making our guest happy. Thank you for taking the time to share your experience.We hope to see you again.
by A verified traveler from Saratoga
Posted 19 Apr 2024
We had stayed in this property many years ago. We decided that my wife and my son would stay here for a couple of nights before joining us on a college campus visit. when they arrived, they were given a room that was near swimming pool generators/water treatment/etc. and room was extremely noisy. My wife called reception and asked to get a different room, the lady said no way. My wife went downstairs again and there was some other gentleman at the desk, my wife asked for a different room and the gentleman gladly obliged and gave her a different room. She was happy with the new room. Later she told me that the hotel has run down a lot since we stayed there last time (years ago), that there have been no updates to things there, and hotel looks outdated and old everywhere. I don't think we will stay in this hotel again (which sucks because this is my favorite location, near everything for us.)
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Fazel, Thank you for taking the time to share your experience with we regret that we failed to exceed your expectations. There are upgrades in the process. We hope in the future we get a chance to show you the True Hilton Experience.
by A verified traveler
Posted 19 Apr 2024
Power washed the front drive at 9pm at night. Couldn’t sleep and had very early meeting.
Main areas are nice. Rooms are terrible, old dark and musty.
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Jennifer, thank you for taking the time to share your experience with us. We regret that it was less that positive. Management has taken your comments seriously and has alerted the scheduling of such services. we are excited about the upgrades that have begun. Right now, it is infrastructure improvements. the rooms will come in the future.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Thank you for being our guest and taking the time let us know ou enjoyed your stay. We hope to see you again.
by A verified traveler from Vancouver
Posted 7 Apr 2024
Wonderful customer service!
Comment from Hotel Management
28 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Samantha,Thank you for taking the time to share your experience with us. We love to exceed your expectations. Please be our guest again soon.
by A verified traveler
Posted 31 Mar 2024
Parking was crowded and a bit flooded.
Comment from Hotel Management
21 May 2024 by Hilton Costa Mesa Rooms Coordinator, Hotel Management
Yukkuen, thank you for taking the time to share your experience here at the Hilton Costa Mesa. The March rains did create some challenges. We hope to see you again and earn the 5 out of 5
