Ratings based on 259 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2023
Extremely disappointed with the portrayal of the property on Expedia, versus the reality once we arrived. The hotel was hit by the hurricane several years ago and has not been refurnished. 1/3 of the property is uninhabitable with no roofing, exposed structural beams etc. Reception is a trailer. The remaining hotel is in dire need of repair. We left a day early. Hotel refused any sort of refund or compensation. Photos on Expedia are of pre-hurricane condition. Do not book!
by A verified traveler
Posted 13 Nov 2023
Property is dirty. Elevators don't work. Place is run down. Pool area was full of cockroaches at night. Had to complain to get a fairly clean room and still had a huge cockroach in it. Just not a great place considering what they charge and how they advertise the place. It's just a rundown dying old place. Location is good on the ocean, staff was nice and tried to help us get a decent, clean room, but the place itself is just gross.
by A verified traveler from Missouri City
Posted 18 Sep 2023
The property improves every time we have been here since Harvey, the staff very friendly and helpful. The dining options are limited but good. Always enjoyable to sit on the balcony, look at the Gulf and hear the waves.
by A verified traveler
Great place and great location.
Posted 7 Jun 2023 on HotelsWe only had a day and a 1/2 here but we throughly enjoyed it. The pool was awesome. We did go walk the beach so the location of this resort was terrific. The pizza from the food truck was yummy. We will definitely be returning to this resort.
by A verified traveler
Posted 22 May 2023
by A verified traveler
Posted 19 May 2023
by A verified traveler
Needs condemned!
Posted 9 Apr 2023 on HotelsApparently this place was hit hard by the hurricane several years ago! It is in very bad shape! In fact, I’m concerned it should be condemned! There are huge cracks everywhere, the ceiling leaked in our room. The pictures on the internet are nothing like it looks now! The office is literally in a portable tent. Very disappointed!!!
by A verified traveler
Posted 14 Jan 2023
It was great. Staff was helpful and friendly. View was awesome and we had a partial view. The rooms were over the top. Even had a washer and dryer in the room. I would recommend it for a couple or a big family. There were sleeping accomodations for up to 10 if sleeping on a couch isn't a problem.
by A verified traveler
Posted 31 Aug 2022 on Hotels
The property is still suffering from the effects of Hurricane Harvey nearly five years ago. The property today does not look like the property shown in the pictures. The restaurant is in a makeshift tent, and so is the front desk. The staff at the pool were accommodating and friendly. The pool area was great and the room was spacious and clean. the resort needs a fresh coat of paint.
by A verified traveler
Posted 29 Aug 2022
Room was great!!! Our only complaint was the lighting in the bed rooms at night. It was sooo bright! Black out curtains and it would have been absolutely perfect!
