Ratings based on 85 Verified Reviews

3.6 out of 5
88% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 3 Jun 2024
Staff were on their phones, watching instead of checking the food if need to replenish. Smelly pillow, bed & comforter. Not even sure if they changed our sheets/pillow cases. Dirty bathroom.
4 out of 5
by A verified traveler

Posted 20 Apr 2024
To get there you have to walk up the steep heal, can be challenging for some people. We liked super friendly and helpful staff, we liked our room and the pool. Once we had late breakfast and we had not many options to choose from.
Comment from Hotel Management
1 May 2024 by lyn, Hotel Management
Dear Ma’am/Sir.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
4 out of 5
by A verified traveler

Posted 8 Apr 2024
Comment from Hotel Management
1 May 2024 by lyn, Hotel Management
Dear Ma’am/Sir.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
3 out of 5
by A verified traveler from Seattle

Posted 26 Feb 2024
Nothing outstanding here, just passable. No elevator and steep steps Food was bad and overpriced. Ten minutes walk to downtown. AC and warm showers and internet were all good.
Comment from Hotel Management
26 Feb 2024 by -Jenny, Hotel Management
Dear William, Greetings!Thank you so much for taking the time to review our hotel. Please accept our sincere apologies if your stay did not meet your expectations. We're still thankful for sharing with us your feedback and concerns as this can help us improved our standards and our future guests experience.Best regards,Vienna Hotel
4 out of 5
by A verified traveler

Posted 24 Feb 2024
Spacious clean room and comfortable beds except the extrabed. Staffs are very helpful and polite. Buffet is great, they have good breakfast, a combination of filipino and foreign food. I love the tocino, chicken adobo, bangus steaks and danggit w/ friedrice. Good location, a lil bit away from crowded town. Some trycicle refuses bec location is going up a lil the hill. Enjoyed swimming while listening with live acoustic.
Comment from Hotel Management
25 Feb 2024 by Jhie, Hotel Management
Dear Ma'am JacquelineGreetings!We are so grateful and thankful for your wonderful feedback. We’re delighted that you found our services to your liking. Your kind words mean a lot us. If you have any suggestions or additional feedback, feel free to reach out and ensure your next visit is even better.Best regards,Vienna Hotel
5 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
Overall the Hotel was great! The front desk service and the staff are awesome! They fix the AC problem the next day. All the staff are very helpful. Nice pool and a great area to hangout in have drinks. The hotel is a good location. I would definitely stay here again. I highly recommended.
Comment from Hotel Management
15 Feb 2024 by JENNY, Hotel Management
Dear Malia G, Greetings!We are so grateful and thankful for your wonderful feedback. We’re delighted that you found our services to your liking. Your kind words mean a lot us. If you have any suggestions or additional feedback, feel free to reach out and ensure your next visit is even better.Best regards,Vienna Hotel
5 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
This is a great hotel For your stay in Coron! Has a mix of tranquility and still close to the town center (5 mins walk) They have their own restaurant and the pool Is amazing Lastly the breakfast is awesome and they change dishes everyday
Comment from Hotel Management
15 Feb 2024 by -Jenny, Hotel Management
Dear Ariel, Greetings!We are so grateful and thankful for your wonderful feedback. We’re delighted that you found our services to your liking. Your kind words mean a lot us. If you have any suggestions or additional feedback, feel free to reach out and ensure your next visit is even better.Best regards,Vienna Hotel
4 out of 5
by A verified traveler

Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by lyn, Hotel Management
Dear Mr. Jorge.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
3 out of 5
by A verified traveler

Posted 30 Jan 2024 on Hotels
Au début on a eu la chambre en face du bar, à côté de la cuisine et en dessous de la salle à manger, très bruyant. Ensuite on a eu une chambre au 2ieme, il n y avait pas de pression ni d eau chaude dans la douche. Proche du centre ville à pied.
Comment from Hotel Management
20 Feb 2024 by lyn, Hotel Management
Dear Mr.Robert.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
5 out of 5
by A verified traveler

Posted 28 Jan 2024
Vienna Hotel is located up a steep hill, a few roads from Coron town proper. So if you don’t mind a moderate walk up hill (about 2/10 Mile) or a short trike ride then Vienna hotel would be a good choice. Keep in mind the trikes will charge you more for going up hill because their bikes are not too powerful. So think twice if you’re a bigger person about taking a trike and opt for a walk. But as for the property itself, it’s really very pleasant. Nice pool, amenities, food and staff. I would say it’s probably one of the nicer places in Coron, and it’s located pretty close to where the stairs start for Mt. Tapyas. Overall a good choice as we’re fairly fit and the walk into town, while a little strenuous, was not very long. Good value for the stay too! My only negative is the breakfast buffet was lined just under their AC unit and some of the foods directly under the AC get cold immediately. I’ve had better breakfast buffets elsewhere.
Comment from Hotel Management
20 Feb 2024 by lyn, Hotel Management
Dear Miss Victoria.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel