Ratings based on 992 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
We did not stay at the Red Lion, due to the "hot tub" not working. The staff was very nice to cancel our room and advise us of another hotel that did have a hot tub.
by A verified traveler from Boise
Posted 28 May 2024
Quaint coastal hotel - older but well cared for - improvemen5s are in the making - very quiet
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your review and for choosing our quaint coastal hotel. We appreciate your kind words about our well-cared-for property and are glad you enjoyed the quiet atmosphere. Your feedback on our ongoing improvements is valuable to us, and we hope to welcome you back soon to experience the enhancements.Best regards,
by A verified traveler from Portland
Posted 28 May 2024
Property was is a good location within walking distance of downtown.
The Hotel itself was average with a very large room.
The downfall was the hotel restaurant and bar was not open during our stay, While booking there was no notice of this or notice sent out stating this closure.
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback. We're glad you appreciated our location and spacious rooms. We apologize for any inconvenience caused by the closure of our restaurant and bar. Please note that they have been closed for the past four years, however, steps are being taken to reopen breakfast and other food options. Best regards,
by A verified traveler
Posted 28 May 2024
The benchmark of a good motel
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your kind review. We are delighted to hear that you consider our motel the benchmark of a good stay. Your feedback is greatly appreciated and motivates us to continue providing excellent service.Best regards,
by A verified traveler
Posted 27 May 2024
Staff was great. Check in was easy. We needed a pet friendly room, fees were reasonable. A few things could have been cleaner & better. There were items left in the fridge from previous travelers, shower curtain should have been replaced, it was ripped and barely staying in the rod.,vinyl sitting chair had many crumbs n dirt along side & under cushion.
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback and for rating us 4 out of 5. We are pleased to hear that you found our staff great and the check-in process easy. We are also glad that our pet-friendly room and fees met your needs.We apologize for the cleanliness issues you encountered. Your comments about the fridge, shower curtain, and chair have been noted, and we will address these with our housekeeping team to ensure improvements are made.We appreciate your input and hope to welcome you back for an even better stay in the future.Best regards,
by A verified traveler
Posted 26 May 2024
Check in was ok, once we saw our room we decided not to stay. Very outdated with a spring mattress. Room smelled like smoke. It would not have been possible to be comfortable in that room.
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the room's condition and smell are concerning, and we will address these issues immediately to ensure they do not happen again. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Best regards,
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
29 May 2024 by Management, Hotel Management
Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see you had a positive experience. If you have any specific comments or suggestions on how we can improve, please feel free to share them with us.Best regards,
by A verified traveler
Posted 19 May 2024
Door frame had been broken like someone kicked door in .instead of replacing it was glued back together. Did not feel safe!
Comment from Hotel Management
24 May 2024 by Guest Relations, Hotel Management
Dear Linda,Thank you for bringing this to our attention. Rest assured, we will look into this issue immediately and make corrections, as we are committed to maintaining a safe and comfortable atmosphere for all of our guests.
by A verified traveler
Posted 18 May 2024
Very dated, poorly maintained.
Comment from Hotel Management
23 May 2024 by Guest Relations, Hotel Management
Dear Jeb,Thank you for your review. Please accept our apologies for any inconvenience you experienced during your recent visit. We strive to provide a relaxing, comfortable stay for our guests, and what you've described does not reflect the level of quality we aim for. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you will consider giving us another chance to change your perceptions in the future.
by A verified traveler
Posted 13 May 2024
It is old and run down. Could use some serious upgrades for the cost of the room.
Comment from Hotel Management
14 May 2024 by Management, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize if our facilities did not meet your expectations.Your comments about the condition of our hotel are taken very seriously. We are constantly striving to improve our services and facilities, and your feedback is invaluable in this process. We understand that the cost of the room is a significant investment and we are committed to providing value for that investment.Please be assured that we are currently in the process of upgrading and renovating the property to modernize our hotel and enhance the overall guest experience. We hope that you will give us another opportunity to serve you better in the future.Best regards,
