Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The staff was great especially the kitchen lady! She had the breakfast hot and ready and the kitchen clean and sanitary!
by A verified traveler
Posted 3 Jun 2024
Very dirty cobwebs on table lamps. Carpets stained. Funky smell as soon as walk in. Weed smell in hallway. No coffee said been out for 2 days. Watered down juice like colored water. Walls and doors dirty.
Comment from Hotel Management
3 Jun 2024 by Dev, Hotel Management
Dear Darrel, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 29 May 2024
Had an excellent stay! Loved the space and layout of the room. Great customer fgot her name but she was pregnant with twins
Comment from Hotel Management
29 May 2024 by Dev, Hotel Management
Dear Joreen, Thank you for your awesome rating. We hope to host you soon.
by A verified traveler
Posted 27 May 2024
Seemed to be a hangout for the drunks and homeless.
Comment from Hotel Management
28 May 2024 by Dev, Hotel Management
Dear Jeffery, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 27 May 2024
The air conditioner didn’t work in the room, the flooring was coming up all over the room. There was mold all over the bathtub. Then the front desk would call our room in the middle of the night saying we were being noisy and we didn’t even have the TV on. Very unprofessional and their breakfast was horrible. Not stay there again.
Comment from Hotel Management
28 May 2024 by Dev, Hotel Management
Dear Rebecca, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler from Kansas City
Posted 20 May 2024
It was very friendly & peaceful!
Comment from Hotel Management
20 May 2024 by Dev, Hotel Management
Dear Krystal, Thank you for your awesome rating. We hope to host you soon.
by A verified traveler
Posted 20 May 2024
I loved the fact that cameras were everywhere on the property, it made me feel safe. We stayed in the commanders suite because our room was booked. With that being said I would be pissed if I payed for this suite because nothing was clean. From the couch to the bathroom. It just wasn’t a clean room at all. I would say that the staff was a 10/10
Comment from Hotel Management
20 May 2024 by Dev, Hotel Management
Dear Tanadaya, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler from Rio Rancho
Posted 19 May 2024
Staff was kind, which was the only saving grace. Moldy coffee maker, trash in stairwell, noisy, dirty, and a creepy rickety elevator.
Comment from Hotel Management
20 May 2024 by Dev, Hotel Management
Dear Lisa, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 18 May 2024
The people are rude not kind at all rooms are disgusting and they want to charge a arm and a leg and then overcharge you
Comment from Hotel Management
20 May 2024 by Dev, Hotel Management
Dear Keith, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 17 May 2024
Infested with roaches!!!
Comment from Hotel Management
20 May 2024 by Dev, Hotel Management
Dear Michael, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
