Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Good. Nice staff. Rooms were clean but sheets may not have been
by A verified traveler
Posted 14 Jun 2024
Too far walk to parking for seniors
Comment from Hotel Management
14 Jun 2024 by Ana, Hotel Management
Dear Phyllis,Thank you for providing insightful feedback. We appreciate having you stay with us while in Columbus. We are sorry to hear that the parking was too far away. If you would like to discuss this further, please contact us through our Social or Chat platforms. We hope to welcome you back soon!
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Tieysha, Hotel Management
Hello Joni,Thank you for your 5 out of 5 rating. We are so very pleased to know that you enjoyed your stay here with us at Hyatt Regency Columbus. We hope we will have the pleasure of welcoming you back in the future.Best Wishes,
by A verified traveler
Posted 11 Jun 2024
Amazing staff, Andrew at the front desk went above and beyond for our 3 night stay. The rooms are modern and nice but there is a lack of lighting in the room as well as the beds aren’t as comfy, and the bathroom is pretty small. Those are my only cons. This hotel is huge and the perfect location for concerts at Nationwide arena. The hotel cafe breakfast is really good. Great location for a nice downtown experience and it’s walkable and safe.
Comment from Hotel Management
12 Jun 2024 by Jamie, Hotel Management
Dear Asia M,Thank you for your great review of our Hyatt Regency Columbus! It was such a delight to hear that you enjoyed your stay with us, and that our team, notably Andrew and their service helped contribute to an enjoyable stay experience. We also appreciate your kind words about our on-property dining as well as the location of our hotel. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie
by A verified traveler
Posted 11 Jun 2024
I liked that it was with thr convention center it made my weekend so much easier!
Comment from Hotel Management
12 Jun 2024 by Jamie, Hotel Management
Dear Harmony,Thank you for your great review of our Hyatt Regency Columbus! It was such a pleasure to hear that our hotel's convenient location helped contribute to an easier and enjoyable stay experience while visiting the area. Thank you for staying with us, we hope to have the opportunity to welcome you back as our guest again soon!Warm regards,Jamie
by A verified traveler
Posted 5 Jun 2024
The location and proximity to event spaces downtown!
Comment from Hotel Management
10 Jun 2024 by Hyatt Regency Columbus, Hotel Management
Hi Patrick,Thank you for giving us your feedback, we greatly appreciate it.
by A verified traveler from New York City
Posted 31 May 2024
Comment from Hotel Management
2 Jun 2024 by Angela S, Hotel Management
Hello Yovanny, Thank you for choosing to stay with us and for rating your experience. We hope you enjoyed your stay and look forward to your next visit.Best regards,Angela
by A verified traveler
Posted 24 May 2024
Went on our honeymoon. No complaints. Quiet. Very nice
Comment from Hotel Management
24 May 2024 by Dacia, Hotel Management
Hello Alex,Thank you so much for the 5-star rating. We are so happy to hear you enjoyed your honeymoon stay. Congratulations and thank you for choosing us for your celebration stay. We would love to welcome you to Hyatt Regency Columbus again.Kind regards,
by A verified traveler
Posted 13 May 2024
Refreshing and peaceful place to stay. It was clean, and I felt safe in the downtown area. Staff were friendly. The only downside to the trip is that parking is less than ideal. At $26 per day it’s a bit over-the-top. The “official” lot for the hotel is a block away, and that is much less but not all travelers can walk because of disabilities, etc.
Comment from Hotel Management
13 May 2024 by Laura, Hotel Management
Dear Melissa,Thank you for sharing your experience with us. Your feedback on parking and pricing is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We are happy to hear that you felt comfortable and safe while staying with us, and regret that we fell short of your expectations. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time.Best regards,
by A verified traveler
Posted 10 May 2024
Double charged
Comment from Hotel Management
11 May 2024 by Tieysha, Hotel Management
Hello Simon,Thank you for your review. We are so sorry to hear that you were double charged, and we apologize for the inconvenience. Please reach out to us on our social or chat channels so that we may look into this for you.Best Wishes,
